DURKOPP ADLER 550-12-33 Operating Instructions Manual page 176

174
Code Type Possible causes
2382 Error Stepper motor
current error
2383 Error Stepper motor
overcurrent
2384 Error Software error
2385 Error Stepper motor
insulation error
2386 Error Software error
2387 Error Software error
2388 Error Software error
2402 Error U-axis stepper motor:
• Stepper motor not
• Encoder cable not
• Stepper motor cable
• Encoder defective
• Stepper motor faulty
Operating Instructions 550-12-33/34 - 00.0 - 08/2017
moving freely or
blocked
connected or
defective
is not connected or
faulty
Troubleshooting
Remedial action
• Remove the blockage
• Check the encoder cable
and replace, if necessary
• Replace step motor
• Replace the sewing motor
cable
• Replace step motor
• Replace control
• Perform reset
• Perform a software update
• Contact Customer Service
• Check motor phase and
PE for low-impedance
connection
• Replace encoder
• Replace step motor
• Perform reset
• Perform a software update
• Contact Customer Service
• Perform reset
• Perform a software update
• Contact Customer Service
• Perform reset
• Perform a software update
• Contact Customer Service
• Remove the cause of the
stiff movement or
blockage
• Check the encoder cable
and replace, if necessary
• Replace encoder
If the stepper motor is not
supplied with current:
• Check the stepper motor
cable and replace, if
necessary
• Replace step motor