DURKOPP ADLER 550-12-33 Operating Instructions Manual page 173

Troubleshooting
Operating Instructions 550-12-33/34 - 00.0 - 08/2017
Code Type Possible causes
2284 Error Software error
2285 Error Stepper motor
insulation error
2286 Error Software error
2287 Error Software error
2288 Error Software error
2302 Error Z-axis stepper motor:
• Stepper motor not
• Encoder cable not
• Stepper motor cable
• Encoder defective
• Stepper motor faulty
2303 Error Z-axis stepper motor
step losses:
• Stiff mechanical
moving freely or
blocked
connected or
defective
is not connected or
faulty
movement or
blockage
Remedial action
• Perform reset
• Perform a software update
• Contact Customer Service
• Check motor phase and
PE for low-impedance
connection
• Replace encoder
• Replace step motor
• Perform reset
• Perform a software update
• Contact Customer Service
• Perform reset
• Perform a software update
• Contact Customer Service
• Perform reset
• Perform a software update
• Contact Customer Service
• Remove the cause of the
stiff movement or
blockage
• Check the encoder cable
and replace, if necessary
• Replace encoder
If the stepper motor is not
supplied with current:
• Check the stepper motor
cable and replace, if
necessary
• Replace step motor
• Remove the cause of the
stiff mechanical movement
or blockage
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