DURKOPP ADLER 550-12-33 Operating Instructions Manual page 174

172
Code Type Possible causes
2321 Error Z-axis stepper motor:
• Encoder plug (Sub-
• Encoder defective
2322 Information Pulse-wheel search
time out
2330 Error Z-axis stepper motor
not responding
2352 Error Z-axis stepper motor
overcurrent
2353 Error Overvoltage
2355 Error Z-axis stepper motor
overload (I²T):
• Stepper motor not
• Stepper motor faulty
• Control defective
2356 Error Z-axis stepper motor:
• Stepper motor
• Stepper motor faulty
• Control defective
2362 Error Z-axis stepper motor
disturbance (IDMA
auto increment)
2371 Error Watchdog
2372 Error Stepper motor
overvoltage:
• Stepper motor card
Operating Instructions 550-12-33/34 - 00.0 - 08/2017
D, 9-pin) not
connected or
defective
moving freely or
blocked
sluggish
defective
Troubleshooting
Remedial action
• Check the connection of
the encoder cable and
replace, if necessary
• Check connection cables
• Check stepper motor for
stiff movement
• Perform a software update
• Replace control
• Replace step motor
• Check mains voltage
• Remove the blockage or
the cause of the stiff
movement
• Replace step motor
• Replace control
• Eliminate sluggishness
• Replace step motor
• Replace control
• Switch off and on the
machine
• Switch off and on the
machine
• Perform a software update
• Contact Customer Service
• Replace control