Troubleshooting
Operating Instructions 550-12-33/34 - 00.0 - 08/2017
10 Troubleshooting
10.1 Customer Service
Contact for repairs and issues with the machine:
Dürkopp Adler AG
Potsdamer Str. 190
33719 Bielefeld, Germany
Tel. +49 (0) 180 5 383 756
Fax +49 (0) 521 925 2594
Email: service@duerkopp-adler.com
Internet: www.duerkopp-adler.com
10.2 Messages of the software
Please contact customer service if an error occurs that is not
described here. Do not attempt to correct the error yourself.
Messages of the software
Code Type
1000 Error
Possible causes
Sewing motor error:
• Encoder plug (Sub-
D, 9-pin) not
connected or
defective
• Encoder defective
Remedial action
• Check the connection of
the encoder cable and
replace, if necessary
161