Troubleshooting; Packet Capture - SpectraLink IP-DECT 200 Installation And Configuration Manual

Spectralink IP-DECT Server 200/400/6500 Installation and Configuration Guide

Troubleshooting

In case of system errors, the following tasks can be part of the troubleshooting:

Packet capture

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Network Diagnose
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Reading System Information, Logs, Statistics etc.
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Checking synchronization chain for loops
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Note:
For more in depth information and to gain access to the Spectralink training material, you
must attend training and become Spectralink Certified Specialist.
Please visit
information and registration.
Packet Capture
Spectralink Support can request a packet capture of the overall system status.
To make a packet capture from the web based Administration Page of the Spectralink IP-DECT
Server:
1. Click Status, and then click Packet Capture.
2. On the Packet Capture page, enter the following data:
Field
Packet Capture - Filters
Capture SIP (Optional)
Capture SIPS (decrypted)
(Optional)
Capture external RTP
(Optional)
Capture internal RTP (Optional) If enabled, voice data between base stations is captured.
Capture MSF (Optional)
Capture everything (Optional)
Custom filter (Optional)
14215700-IG, Edition 8.0
April 2018, Original document
http://partneraccess.spectralink.com/training/classroom-training
Setting
If enabled, SIP signalling is captured.
If enabled, decrypted SIPS (TLS) signalling is captured.
If enabled, all voice packages from other endpoints are
captured.
If enabled, MSF signalling is captured.
If enabled, any kind of traffic is captured.
Enter a custom filter in PCAP filter format to capture
traffic.
for more
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