Troubleshooting Of Installation/Uninstallation; Installation Failed - Mitsubishi Electric Q80BD-J71GP21-SX User Manual

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TROUBLESHOOTING

14.2 Troubleshooting of Installation/Uninstallation

The following explains the troubleshooting for error at installation or uninstallation.

14.2.1 Installation failed

When the installation is aborted or failed, reinstall the utility by the following procedure.
1. Check the installation/uninstallation precautions.Section 7.1
2. Restart the personal computer.
3. If the utility can be uninstalled, uninstall it.Section 7.2
4. Install the utility again by following the installation procedure. (When the corrective
action displayed on the screen is not effectiveSection 14.2.3)
5. If the personal computer does not operate normally after the reinstallaion, check if the
If the troubleshooting above does not help, refer toSection 14.9.
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- 4 14.2 Troubleshooting of Installation/Uninstallation
14.2.1 Installation failed
• Installation failed(Section 14.2.1)
• Uninstallation failed(Section 14.2.2)
After the uninstallation, restart the personal computer.
personal computer has any problems.
• Operating EnvironmentSection 2.5
• Checking personal computer and operating systemSection 14.3.2