Checking On Device Manager Screen - Mitsubishi Electric Q80BD-J71GP21-SX User Manual

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TROUBLESHOOTING

14.3.3 Checking on Device Manager screen

Check if the board is displayed on the Windows
Is the driver name of the board not displayed
on the Device Manager screen?
Is "!" displayed next to the icon on the
Device Manager screen?
If any of the above actions do not solve the error, refer toSection 14.9.
Remarks
POINT
Item
"?" is displayed next to the icon, however, the CC-Link IE Controller Network
board is recognized normally.
Do not uninstall or disable the driver of the board on the Device Manager when
the board is normally recognized. If it is uninstalled or disabled, the operating
system may shut down (blue screen).
14.3 When CC-Link IE Controller Network Board did not Operate Normally
®
Device Manager screen.
Corrective action
The board or driver is not installed.
• If the board is not installed, install the board.
If the board is already installed, check the board
installation status and reinstall the board.
• Reinstall the software package.
• If the board operates normally on other personal
computer, the personal computer may have any
problems. In this case, repair or replace the
personal computer.
• If the board does not operate normally on other
personal computer, replace the board.
The board installation failed.
• Reinstall the software package.
• Check the board installation status and reinstall
the board.
• If the board operates normally on other personal
computer, the personal computer may have any
problems. In this case, repair or replace the
personal computer.
• If the board does not operate normally on other
personal computer, replace the board.
14.3.3 Checking on Device Manager screen
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