When Cc-Link Ie Controller Network Board Did Not Operate Normally; Checking Personal Computer And Operating System - Mitsubishi Electric Q80BD-J71GP21-SX User Manual

14
TROUBLESHOOTING
14.3 When CC-Link IE Controller Network Board did not Operate
Normally
When the personal computer on which the board is installed is not started, or the system
shut down or system reset is occurred, check the items following the procedure shown
below.
1. Uninstall the board and check if the personal computer is started.
2. After restarting the personal computer, check if there is any error.
3. Install the board and restart the personal computer.
If the troubleshooting above does not help, refer toSection 14.9.
After starting the personal computer on which the board is installed, check the items
following the procedure written in Basic checking procedure. (Chapter 14)
(1) The system shutdown occurred when driver is uninstalled or disabled

14.3.1 Checking personal computer and operating system

Check if the personal computer or operating system have any problems.
Is the power supply ensured?
Does the board operate normally if uninstall
the other optional boards?
Does the board operate normally on another
personal computer?
For the problem of the personal computer or operating system, contact the personal
computer or operating system manufacturer.
• Checking personal computer and operating systemSection 14.4.1
• Checking on Event Viewer screenSection 14.3.2
• Checking the board installation statusSection 5.3.3
• Checking on Device Manager screenSection 14.4.3
Do not uninstall or disable the driver on the "Device Manager" screen when the board
is normally recognized.
If it is uninstalled or disabled, the operating system may shut down (blue screen).
Item

14.3 When CC-Link IE Controller Network Board did not Operate Normally

14.3.1 Checking personal computer and operating system
Corrective action
Check the power outlet and power cable of the
personal computer.
• Change the installation location of the board.
• Check the resource acquisition status of other
board and change the resource on the BIOS
setting screen or Device Manager screen.
• Reinstall the driver of the other optional boards.
• Replace the other optional boards.
• Reinstall the operating system after formatting HD.
• Repair or replace the personal computer.
9
10
11
12
13
14
A
I
14
- 9