Optional-Device Problems - Lenovo x3650 M4 BD 5466 Installation And Service Manual

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 5 "Parts listing" on page 141 to check if a component is a consumable, structural, or FRU part.
• If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained
technician.
Symptom
Log in failed by using LDAP
account with SSL enabled.

Optional-device problems

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 5 "Parts listing" on page 141 to check if a component is a consumable, structural, or FRU part.
• If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained
technician.
Symptom
An optional device that was
just installed does not work.
An optional device that worked
previously does not work now.
130
Lenovo System x3650 M4 BDInstallation and Service Guide
Action
9. Press ESC several times until theSystem Configuration and Boot
Management window is displayed.
10. Select Save Setting.
11. Turn off the server and disconnect it from the power source. You must
disconnect the system from ac power to enable the Wake on Lan function.
1. Make sure the license key is valid.
2. Generate a new license key and log in again.
Action
1. Make sure that:
• The device is designed for the server (see http://www.lenovo.com/us/en/
serverproven/).
• You followed the installation instructions that came with the device and the
device is installed correctly.
• You have not loosened any other installed devices or cables.
• You updated the configuration information in the Setup utility. Whenever
memory or any other device is changed, you must update the configuration.
2. Reseat the device that you just installed.
3. Replace the device that you just installed.
1. Make sure that all of the cable connections for the device are secure.
2. If the device comes with test instructions, use those instructions to test the
device.
3. If the failing device is a SCSI device, make sure that:
• The cables for all external SCSI devices are connected correctly.
• The last device in each SCSI chain, or the end of the SCSI cable, is
terminated correctly.
• Any external SCSI device is turned on. You must turn on an external SCSI
device before you turn on the server.
4. Reseat the failing device.
5. Replace the failing device.