Panasonic KX-TDA50 Programming Manual page 75

A • CO line calls made by extensions can be restricted from the 2.8.12 [2-7-2] Class of
Service—External Call Block screen. Click in the relevant cells to select the trunk
groups that cannot be used by extensions associated with a particular COS in each time
mode.
To prevent extensions associated with a COS from making CO line calls, set all trunk
groups for that COS to "Block" (blue).
Q How do I modify the hold operation for SLTs?
A • It is possible to choose how to hold a line and transfer a call with an SLT using the SLT—
SLT Hold Mode option on the 2.8.17 [2-9] System Options screen.
For more details, see "1.3.2 Call Hold" of the Feature Manual.
Q How do I set up an Incoming Call Distribution (ICD) group to receive CO line
calls directly?
A • Perform the following steps:
1.
On the 2.9.9 [3-5-1] Incoming Call Distribution Group—Group Settings screen,
enter the floating extension number you chose for the ICD group in the Floating
Extension Number cell.
2.
Click Apply.
3.
On the 2.9.12 [3-5-4] Incoming Call Distribution Group—Member screen, select
the ICD group you created from the Incoming Call Distribution drop-down list.
4.
Enter the extension numbers of member extensions in the Extension No. column.
5.
Click Apply.
6.
On the DIL tab of the 2.16.2 [10-2] DIL Table & Port Settings screen, enter the
floating extension number of the ICD group as the DIL Destination—Day, Lunch,
Break, Night of each time mode.
7.
Modify other settings as required from the Group—Incoming Call Distribution
Group submenu.
Q How do I set the queuing operation for an Incoming Call Distribution group?
A • Perform the following steps:
1.
On the 2.9.10 [3-5-2] Incoming Call Distribution Group—Queuing Time Table
screen, set the actions as required for each queuing table.
2.
On the 2.9.9 [3-5-1] Incoming Call Distribution Group—Group Settings screen,
from the Queuing Time Table tab, select the number of the Queuing Time Table to
use in each time mode.
Q How do I add an extension as a member of an Incoming Call Distribution (ICD)
group?
A • Perform the following steps:
1.
On the 2.9.12 [3-5-4] Incoming Call Distribution Group—Member screen, from
the Incoming Call Distribution drop-down list, select the group you want to modify.
The ICD group must have an extension number set.
2.
Enter the extension number of the extension you want to add in a blank cell of the
Extension No. column.
3.
Set Delayed Ring as necessary.
4.
Click Apply.
Note that it is necessary to set the extension number of the ICD group in advance.
2.6 Help
PC Programming Manual 75