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Panasonic KX-TDA50 Manual

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See also: Pc Programming Manual , Feature Manual
Panasonic Telephone Systems
Panasonic KX-TDA50
KX-TDA100
KX-TDA200
KX-TDA600
Panasonic KX-TDA50, KXTDA50, TDA50, KX-TDA100, KXTDA100, TDA100, KX-TDA200, KXTDA200, TDA200, KX-TDA600, KXTDA600, TDA600
Thank you for purchasing a Panasonic Hybrid IP-PBX.
Please read this manual carefully before using this product and save this manual for future use.
KX-TDA50: PSMPR Software File Version 4.0000 or later
KX-TDA100/KX-TDA200: PMPR Software File Version 3.2000 or later
KX-TDA600: PLMPR Software File Version 3.1000 or later
Information about
IP Proprietary Telephones
www.voicesonic.com
Phone: 877-289-2829
Hybrid IP-PBX
Document Version: 2007-04

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  • Page 1 Information about IP Proprietary Telephones Panasonic KX-TDA50, KXTDA50, TDA50, KX-TDA100, KXTDA100, TDA100, KX-TDA200, KXTDA200, TDA200, KX-TDA600, KXTDA600, TDA600 Thank you for purchasing a Panasonic Hybrid IP-PBX. Please read this manual carefully before using this product and save this manual for future use.

  • Page 2: Table Of Contents

    Bandwidth Assessment.....................12 2.1.2 Network Configuration.......................12 2.1.3 Network Devices .......................15 VoIP Requirements Checklist..................17 Installation..................... 19 Installing in the KX-TDA50 PBX ..................20 3.1.1 Names and Locations of IP-EXT4 Card ................20 3.1.2 Installation .........................21 Installing in the KX-TDA100/KX-TDA200/KX-TDA600 PBX ..........23 3.2.1 Names and Locations of IP-EXT16 Card ................23 3.2.2...

  • Page 3: Introduction

    Section 1 Introduction Information about IP Proprietary Telephones...

  • Page 4: Overview

    1.1.1 Using IP Proprietary Telephones on a Local Office LAN Panasonic KX-NT series IP proprietary telephones (IP-PTs) allow voice communication over the data network by converting the voice into data. The following diagram shows a simple Voice over Internet Protocol (VoIP) network using the IP-PTs at the local office.
  • Page 5 1.1 Overview Example Entry Parameter Description IP-PT Extn. 101 IP-PT Extn. 102 Identifies the IP address of the primary Default Gateway gateway (typically a router or similar 192.168.0.1 Address device) that exchanges IP packets with the other gateways on the VoIP network. Identifies the location of the IP-EXT card PBX IP Address 192.168.0.100...

  • Page 6: Using Ip Proprietary Telephones On Local And Remote Office Lans

    1.1 Overview 1.1.2 Using IP Proprietary Telephones on Local and Remote Office LANs By connecting the local office LAN to other LANs at different locations, the IP-PTs on the remote office LANs can be used as extensions of the Hybrid IP-PBX at the local office. Local Office LAN IP-PT Extn.

  • Page 7: Network Parameters

    1.1 Overview Network Parameters To use IP-PTs at the remote office, you will need to have the IP addressing and VLAN ID information described in "1.1.1 Using IP Proprietary Telephones on a Local Office LAN". Local Office Remote Office Parameter IP-PT Extn.

  • Page 8: Network Management

    1.2 Network Management Network Management 1.2.1 DHCP (Dynamic Host Configuration Protocol) Server For IP-PTs to communicate over a network, an IP address must be assigned to each IP-PT to identify its locations on the network. While these addresses can be assigned manually at each IP-PT, it is also possible to use a DHCP server.

  • Page 9: Vlan (Virtual Lan)

    1.2 Network Management 1.2.2 VLAN (Virtual LAN) VLANs are logical segments within a corporate LAN. By assigning VLAN settings to IP-PTs, it is possible to separate the packets transmitted by an IP-PT according to the type of data, and specify which VLAN each data type will be sent over.
  • Page 10 1.2 Network Management • The Hybrid IP-PBX receives VLAN settings only from the connected switching hub. Therefore, VLAN settings for the Hybrid IP-PBX must be assigned at the switching hub. • Some PC LAN cards allow VLAN settings to be assigned. However, when using a PC connected to an IP-PT with 2 ports, the VLAN settings for PC communications must be assigned only to the secondary port of the IP-PT.

  • Page 11: Guidance For Voip Installation

    Section 2 Guidance for VoIP Installation Information about IP Proprietary Telephones...

  • Page 12: Voip Requirements

    2.1 VoIP Requirements VoIP Requirements 2.1.1 Bandwidth Assessment When using IP-PTs, you must ensure that the IP network in use has enough bandwidth to support VoIP communications. If the amount of bandwidth required for VoIP communications is larger than the network can accommodate, speech quality will be compromised.
  • Page 13 2.1 VoIP Requirements An unmanaged network, such as the Internet (including an Internet VPN), cannot be used to employ a VoIP network because delays and loss in data transmission can cause huge degradation in speech quality. Is it possible to have static IP addressing? IP-PTs on the network must always communicate with each other through the IP-EXT card, not directly.
  • Page 14 2.1 VoIP Requirements Does the router not use network address translation (NAT/NAPT)? If the router uses address translation techniques (e.g., NAT/NAPT) to convert between global and local IP addresses, VoIP communications between the IP-EXT card and IP-PT cannot be carried out effectively. Therefore, the routers used to access the IP network must not use NAT/NAPT.

  • Page 15: Network Devices

    2.1 VoIP Requirements Are the IP-EXT card and IP-PTs located appropriately? Transmission delays can cause pauses and loss in VoIP communications. The more routers there are between the IP-EXT card and IP-PTs, the longer the transmission delays. This is because a certain amount of delay is inevitable when packets pass through each router.
  • Page 16 2.1 VoIP Requirements Protocol Description TCP/UDP Default Port No. Maintenance (IP-EXT) Panasonic proprietary protocol. 9300 Used for communication parameter Maintenance (IP-PT) 9301 negotiation with the PBX, download of country/area data, confirmation of connection with the PBX, and notification of error messages and statistical information to the PBX.

  • Page 17: Voip Requirements Checklist

    2.2 VoIP Requirements Checklist VoIP Requirements Checklist Use the following checklists to see if you can implement a VoIP network. The answers identified in underlined bold-face letters are the required answers for the corresponding questions. Bandwidth Assessment Question Answer Memo Ref.
  • Page 18 2.2 VoIP Requirements Checklist Network Devices Question Answer Memo Ref. Can the firewall pass packets from IP-PTs? Model of firewall: When a firewall is used, make sure to configure p. 15 the firewall appropriately to allow VoIP packets to pass through the network without being blocked by filtering.

  • Page 19: Installation

    Section 3 Installation This section describes the physical installation process of each IP-EXT card covering the following topics: (1) installing the card in the Hybrid IP-PBX, and (2) connecting the card and IP-PTs to the LAN. Information about IP Proprietary Telephones...

  • Page 20: Installing In The Kx-Tda50 Pbx

    3.1 Installing in the KX-TDA50 PBX Installing in the KX-TDA50 PBX 3.1.1 Names and Locations of IP-EXT4 Card RJ45 (100BASE-TX) LEDs Indication Light (LED) When the IP-EXT4 card is operating under normal conditions, each LED should show the status identified in bold-face letters.

  • Page 21: Installation

    3.1 Installing in the KX-TDA50 PBX 3.1.2 Installation Install the IP-EXT4 card in slot 05, 06, or 07 of the KX-TDA50 PBX. Before installing the card, cut and remove the dummy cover plate for the appropriate slot from the main unit.
  • Page 22 3.1 Installing in the KX-TDA50 PBX Insert the new extension bolt (included with the card) into the hole on the card, and tighten it to secure the card. Extension Bolt Information about IP Proprietary Telephones...

  • Page 23: Installing In The Kx-Tda100/Kx-Tda200/Kx-Tda600 Pbx

    If the LINK indicator is OFF, the ONLINE indicator will also be OFF. Alarm indication ALARM • ON: Alarm • OFF: Normal Panasonic proprietary VoIP protocol process indication VoIP BUSY Green • OFF: VoIP process inactive • ON: VoIP process active Information about IP Proprietary Telephones...

  • Page 24: Installation

    3.2 Installing in the KX-TDA100/KX-TDA200/KX-TDA600 PBX Indication Color Description Link status indication LINK Green • ON: Normal connection • OFF: Connection error Data transmission indication DATA Green • ON: Data being transmitted • OFF: No data transmitted 3.2.2 Installation Install the IP-EXT16 card in a free slot of the KX-TDA100/KX-TDA200/KX-TDA600 PBX. Note The illustrations of the Hybrid IP-PBX shown in the installation procedure are based on the KX-TDA200.
  • Page 25 3.2 Installing in the KX-TDA100/KX-TDA200/KX-TDA600 PBX Holding the card as shown below, push the release lever in the direction of the arrow so that the card engages securely with the connector on the back board. Back Board Release Lever Turn the 2 screws clockwise to fix the card in place. Screws Note Make sure the screws are tightened to earth the card securely.

  • Page 26: Connecting To The Lan

    3.3 Connecting to the LAN Connecting to the LAN 3.3.1 Connecting the IP-EXT Card Refer to the following example to connect the IP-EXT card to the LAN. When the IP-EXT card is connected to the LAN for the first time, you must assign IP addressing information to the card.
  • Page 27 3.3 Connecting to the LAN Connect the cable to the RJ45 connector of the card. Connect the other end of the cable to the switching hub. Connecting to a switching hub IP-EXT4 in the KX-TDA50 Router RJ45 Switching Hub Ethernet Straight Cable...

  • Page 28: Connecting The Ip Proprietary Telephones

    3.3 Connecting to the LAN 3.3.2 Connecting the IP Proprietary Telephones When an IP-PT is connected to the LAN and power is supplied for the first time, you will be prompted to set network parameters. The network parameters must be set for the IP-PT before it can be used. Refer to "4.2 Programming the IP Proprietary Telephone"...
  • Page 29 3.3 Connecting to the LAN Connecting an AC Adaptor to an IP-PT IP-PTs comply with the IEEE 802.3af Power-over-Ethernet (PoE) standard. If PoE is available on your network, the IP-PT can receive the necessary power supply from the network through the network cable. In this case, no AC adaptor is needed for the IP-PT.
  • Page 30 3.3 Connecting to the LAN Information about IP Proprietary Telephones...

  • Page 31: Programming

    Section 4 Programming This section describes the process of programming the IP- EXT card and IP-PTs covering the following topics: (1) setting network parameters for the card and IP-PTs, and (2) registering the IP-PTs to the Hybrid IP-PBX. Information about IP Proprietary Telephones...

  • Page 32: Programming The Ip-Ext Card

    When an IP-EXT card is placed on the LAN for the first time, it is necessary to assign IP addressing information to the card. This is done by using the Maintenance Console (KX-TDA50: KX-TDA50 Maintenance Console; KX-TDA100/KX-TDA200: KX-TDA Maintenance Console; KX-TDA600: KX-TDA600 Maintenance Console).
  • Page 33 4.1 Programming the IP-EXT Card In the IP Address box, type the IP address of the card In the Subnet Mask box, type the subnet mask address of the network Click [Apply]. 7. If the IP address of the default gateway needs to be entered: Click Common Settings.

  • Page 34: Programming The Ip Proprietary Telephone

    4.2 Programming the IP Proprietary Telephone Programming the IP Proprietary Telephone 4.2.1 Assigning the IP Addressing Information When Assigning IP Addresses to IP-PTs Using a DHCP Server When using a DHCP server to automate IP address assignment of IP-PTs, only the IP address of the IP- EXT card (PBX IP address) must be entered manually.
  • Page 35 4.2 Programming the IP Proprietary Telephone IP-PTs with a single line display (e.g., KX-NT265) To start programming PROG. Supply power to the IP-PT. Press PROGRAM while "Searching" is displayed. To set the IP address of the IP-PT Press VOLUME to Press SP-PHONE.
  • Page 36 4.2 Programming the IP Proprietary Telephone When Assigning IP Addresses to IP-PTs Without Using a DHCP Server If you are not using a DHCP server on the network, you will have to set an IP address and subnet mask address to the IP-PT, in addition to the PBX IP address. If necessary, also enter the IP address of the default gateway.
  • Page 37 4.2 Programming the IP Proprietary Telephone IP-PTs with a single line display (e.g., KX-NT265) To start programming PROG. Supply power to the IP-PT. Press PROGRAM while "Searching" is displayed. . To set the IP address of the IP-PT IP Address* Press VOLUME to Press SP-PHONE.

  • Page 38: Setting The Vlan Parameters

    4.2 Programming the IP Proprietary Telephone 4.2.2 Setting the VLAN Parameters To establish voice communications between IP-PTs, the primary ports of the IP-PTs and the connected Hybrid IP-PBX must belong to the same VLAN. Consult your network administrator and obtain the appropriate VLAN ID.
  • Page 39 4.2 Programming the IP Proprietary Telephone IP-PTs with a single line display (e.g., KX-NT265) After assigning the IP addresses Press VOLUME to Press SP-PHONE. Press VOLUME to Press SP-PHONE. select "VLAN". select "VLAN (Enable)". VLAN ID VLAN Priority* 1–4094 Press SP-PHONE. 0–7 Press SP-PHONE.

  • Page 40: Registering Ip Proprietary Telephones

    4.3 Registering IP Proprietary Telephones Registering IP Proprietary Telephones 4.3.1 Registering IP-PTs After the programming of both the IP-EXT card and IP-PT is finished, the IP-PT must be registered to the Hybrid IP-PBX. This is done by using the Maintenance Console. Registration Under Configuration, click Slot.

  • Page 41: De-Registering Ip-Pts

    4.3 Registering IP Proprietary Telephones 4.3.2 De-registering IP-PTs De-registration Under Configuration, click Slot. Move the mouse pointer over the IP-EXT card. A menu will be shown under the mouse pointer. Click Port Property. 2. Click De-registration. A dialog box will appear. Registered extension numbers are displayed on the left.
  • Page 42 4.3 Registering IP Proprietary Telephones Highlight numbers and click the right arrow to select them for de-registration. Click Next. A dialog box will appear. Click OK. A dialog box will appear. Click Confirm. • If the de-registration is successful, the dialog box will show "Forced De-registration Succeed".

  • Page 43: A Troubleshooting

    Appendix A Troubleshooting Information about IP Proprietary Telephones...

  • Page 44: A1 Troubleshooting

    A1 Troubleshooting Troubleshooting A1.1 Operation Problem Probable Cause Solution Cannot set the IP address, An unusable value is being set. • Set an IP address within the valid subnet mask address, and PBX range. IP address to the IP-PT. IP address of the IP-PT/PBX: "1.0.0.0" to "223.255.255.255"...

  • Page 45: A1.2 Error Messages

    A1 Troubleshooting A1.2 Error Messages When a major system error occurs, an error message is displayed on the IP-PT. KX-NT136 Error Message & IP-PT Activity Probable Cause Solution ERR 1001-XXXX • Sub CPU malfunction • Repair or replace the IP-PT. HARDWARE ERROR Displays error and stops operating.
  • Page 46 A1 Troubleshooting KX-NT136 Error Message & IP-PT Activity Probable Cause Solution ERR 2008-XXXX • Sound hardware control error • If this error is displayed HARDWARE ERROR frequently, repair or replace the IP-PT. Resets and displays error for 5 seconds while starting up. ERR 2009-XXXX •...
  • Page 47 A1 Troubleshooting KX-NT265 Error Message & IP-PT Activity Probable Cause Solution UNREGISTERED • IP-PT not registered • Check the registration status of the IP-PT. Resets and displays error for 5 seconds while starting up. NO MORE CONNECT • Connection refused by the Hybrid IP-PBX Resets and displays error for 5 seconds while starting up.
  • Page 48 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. © 2005 Panasonic Communications Co., Ltd. All Rights Reserved.

This manual is also suitable for:

Kx-tda600Kx-tda100Kx-tda200

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