Resume A Call; Resume A Call On A Vvx Expansion Module; End An Active Audio Call; End A Held Call - Polycom VVX 101 Series User Manual

Resume a Call

You can view and resume all held calls in the Active Call, Lines, and Calls screens.
» Do one of the following:
 Select Resume.
 From the Calls screen, select the call to highlight it, and select Resume.

Resume a Call on a VVX Expansion Module

You can resume calls placed on hold by other contacts from your VVX Expansion Module. A flashing red
LED light on a line key on the expansion module indicates a call is on hold on the contact's line.
» Press the line key corresponding to the line with the held call.

End an Active Audio Call

You can end an active call on your phone at any time.
» Do one of the following:
 Place the handset on the cradle.
 Press End Call.
 In the Calls screen, highlight the call and press End Call.

End a Held Call

You cannot end calls that are on hold. You must resume held calls before ending them.
» From the Calls screen, select the held call and press Resume > End Call.

Transferring Calls

You can transfer active or held calls to another person using the following transfer types:
● Blind transfer Transfer calls directly to another line without speaking with the other party first.
● Consultative transfer Speak with the other party before completing the transfer.
R :
ELATED INFORMATION
Hold a Call Privately on a Shared Line

Choose a Default Transfer Type

You can choose a default transfer type to use for all calls or choose a transfer type during a call. When you
choose a default transfer type, you can press the Transfer soft key, and your phone uses the set transfer
type for all calls. Consultative is set as the transfer type by default.
Polycom, Inc.
Audio Calls
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