Call Mute And Un-Mute; Call Hold And Resume; Call Transfer - Polycom VVX 501 Series Welcome Manual

Call Mute and Un-mute

Press the mute key, to mute the microphone during a call.
Press the mute key, again the un-mute the call.
Intercom
( HFAI - Hands Free Answer over Intercom )
To perform a private intercom:
1. Enter the extension number, and then tap the
To perform a direct announce intercom:
1. Enter *50 followed by the extension number, and then tap
phone icon.
Note: to intercom using handset/speakerphone/headset, refer to Placing a Call
above.

Call Hold and Resume

Note: A held call is ONLY accessible from your extension
To place a call on hold:
Tap the Hold so key during an ac ve call.
To resume the call, do one of the following:
If there is only one call on hold, Tap the Resume so key.
If there is more than one call on hold, tap the call you would like to pick up, and
then tap the Resume so key.

Call Transfer

You can transfer a call in the following ways:
Blind Transfer
1. Tap the Transfer so key during an ac ve call. The call is placed on hold.
2. Enter the number you want to transfer to.
3. Tap the green phone icon.
4. Tap the Transfer so key.
Attendant Transfer
1. Tap the Transfer so key during an ac ve call. The call is placed on hold.
2. Enter the number you want to transfer to.
3. Tap the green phone icon .
4. Tap the Transfer so key, a er consul ng with the second party.
Transfer to Voicemail
1. Tap the Transfer so key during an ac ve call. The call is placed on hold.
2. Enter *55 and when prompted enter the mailbox number you want to
transfer to followed by the # key, or for your own mailbox the # key.
green phone icon.
2
the green