No Video From The Far Side; Handling Video And Audio Calls; Handle Conference Calls With Video - Polycom VVX 101 Series User Manual

Video Calls

No Video from the Far Side

If the far side stops sending video, a No Video icon is displayed on your phone, as shown in the next figure.
If the far side is unable to send video, a thunderbolt icon is displayed next to the No Video icon, as shown
next.
Figure 6: Call window with No Video icon
Note: Depending on the phone or system that has stopped sending video, you may see a different icon
than the one shown above.

Handling Video and Audio Calls

When you have multiple calls, you can easily manage a video call from the Calls screen. In the Calls screen
on VVX 500/501 and 600/601 phones, you can identify the video call by the video stream that is displayed
next to the call's details. On VVX 1500 phones, the active video call is displayed on the Active Call screen,
and all held calls display above the soft keys.
When two or more calls are video calls, only the active call displays video. On VVX 500/501 and 600/601
phones, all other video calls show a paused grayscale image of the far side taken just before the call was
held, as displayed next. When you resume a held video call, the held call becomes active and displays
video.
Figure 7: Video and audio calls on the Calls screen

Handle Conference Calls with Video

When you set up a conference, your phone displays video for only one conference participant at a time,
even if more than one participant can send video. The person whose video you see is the last person with
Polycom, Inc. 13