Transfer A Call; Cancel A Transfer; Parking And Retrieving Calls On The Broadsoft Broadworks Server; Park A Broadsoft Call - Polycom VVX 101 Series User Manual

T
ASK
1 Navigate to Settings > Basic > Preferences > Default Transfer Type.
For VVX 1500 phones, navigate to Menu > Settings > Basic > Preferences > Default Transfer
Type.
2 On the Default Transfer Type screen, choose a transfer type.
The selected transfer type is used for all calls.

Transfer a Call

You can transfer a call to another contact and choose the transfer type you want to use for the call.
T
ASK
1 During a call, do one of the following
 Press Transfer to use the default transfer type.
 Press and hold Transfer and select a transfer type.
2 Dial a number or choose a contact from the call list or directory.
If the transfer type is set to Blind, the call is transferred immediately.
3 If the transfer type is set to Consultative, press Transfer after speaking with your contact.

Cancel a Transfer

If a contact does not answer the transfer or you want to remain speaking with the contact on your line, you
can cancel the transfer before it is complete.
» Select Cancel.
The call is not transferred and becomes active.
Parking and Retrieving Calls on the BroadSoft
BroadWorks Server
When your phone is registered with a BroadSoft BroadWorks server, you can use Call Park to park a call
directly to a contact's line. Call Park is different from call hold in that the call is parked on another contact's
line, which enables you to continue using your phone to place other calls. Call Park is also available for
shared lines. Check with your system administrator to find out if this feature is available on your phone.

Park a BroadSoft Call

You can park a call directly on a contact's line. When you park a call on a contact's line, the call is removed
from your phone, and the contact is notified that a call is parked on his or her line.
When a contact sends a parked call to your extension, the following notifications are displayed or played on
your phone:
● The Call Park icon
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