Polycom VVX3 Series Manual
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Polycom VVX3 Series Manual

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Polycom VVX101, 201, 3xx, 4xx, 50x, 60x
manual
A. General information
1. Introduction
Welcome!
This manual helps you to optimize the usage of the IP telephone in combination with the PBX. Please
use this manual at initial operation. Some features differ from the features described in the
manufacturer's documentation.
The following pages describe the Polycom VVX models.
VVX 101
VVX 201
1

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Summary of Contents for Polycom VVX3 Series

  • Page 1 This manual helps you to optimize the usage of the IP telephone in combination with the PBX. Please use this manual at initial operation. Some features differ from the features described in the manufacturer's documentation. The following pages describe the Polycom VVX models. VVX 101 VVX 201...
  • Page 2 VVX 311 VVX 411 VVX 501 VVX 601...

  • Page 3: Used Symbols

    Expansion module (max. 3) available for VVX 300-600 We hope you enjoy using the telephones! 2. Used symbols Type Icon Description Important information and notices that you Notice have to pay attention to. Useful hints that provide additional Hint information. Action is marked with a dash Result of an...
  • Page 4 General guidelines 1. Keep the device dry and clean at transport, storage, and usage. 2. Avoid collisions and drops of the device at transport, storage, and usage. 3. Do not open the device case and do not try to repair the device on your own. Guidelines for usage and operation 1.

  • Page 5: Initial Operation

    Internet with your laptop while using the phone, connect the laptop to the circuit plug on the phone. This feature is not available on Polycom VVX 101 models. 2. Adding an extension All telephones you receive are preconfigured and connected to the telephone system.

  • Page 6: Overview Of Keys

    D. Operation 1. Basic Functions 1.1 Overview of Keys Below you will see an overview over all keys of the respective models. Polycom VVX 101 / 201 Polycom VVX 311 / 411 Pos. Description USB port Message Waiting Indicator Line keys...
  • Page 7 Security slot Polycom VVX 501 / 601 Pos. Description USB port Message Waiting Indicator Home/line key Home/line key Headset key Speakerphone key Mute key Volume keys Microphone Dialpad Speaker Reversible tab...

  • Page 8: Outgoing Call

    Transfer* Hold conversation* * not available for Polycom VVX 501 & 601 1.3. Outgoing Call Entering the extension number is sufficient when performing an internal call. If you choose to perform an external call, you have dial the exchange identification code (e.g.

  • Page 9: Incoming Call

    Speaker - Press the speaker key to activate the speaker. - Dial the telephone number. - Confirm your call by pressing the Send soft key. - End the conversation by pressing the soft key End Call. Headset - Activate the headset by pressing the headset key - Dial the telephone number.

  • Page 10: Call Transfer

    Incoming calls can only knock, if the the Call waiting indication (CWI) for the extension is activated. To enable CWI for your phone, select Call Waiting Indication in the menu under Call Settings. Hold a Call - In order to hold an active call, press the Hold key or push the Hold button - To take an incoming call during an active conversation, press the Answer soft key.

  • Page 11: Call Forwarding

    - Hang up. If you want to perform a transfer during an active conversation follow the next steps: Answer the call by pressing the Answer soft key. Press the Transfer soft key. Choose the line you want to transfer to. Confirm with the Transfer soft key for an unattended transfer.
  • Page 12 Forward if busy (busy) New calls will be forwarded immediately, when coming in during an active call. This call forwarding option functions only, if the Call Waiting function is deactivated. Delayed call forwarding (no answer) Call forwarding condition: You do not answer the incoming call within a defined time period (timeout).

  • Page 13: Three-Way Calls

    *12 + destination If no answer after a specific time, delayed call forward to telephone number **12 Cancel delayed call forwarding *13 + destination If busy, forward to telephone number **13 Cancel call forwarding if busy *14 + destination Call forwarding if unavailable **14 Cancel call forwarding if unavailable 1.8.

  • Page 14: Do Not Disturb (Dnd)

    1.9. Do not Disturb (DND) Mit der Funktion Do Not Disturb (DND) können eingehende Anrufe automatisch abgewiesen werden. (Eingehende Anrufe werden als „verpasste Anrufe“ angezeigt). Aktivieren Sie den DND-Modus wie folgt: - Drücken Sie die DND (Nicht-Stören)-Soft-Taste auf Ihrem Display. Ihr Telefon ist im DND-Modus, wenn auf dem Display das Zeichen angezeigt wird.
  • Page 15 When accessing the voice mail system for the first time, set up your personal voice mail. - Press the message key on the telephone or dial the extension assigned by the administration portal to access the voice mail menu. - Then select “0 Mailbox Options” to set up your voice mail box. - Now press “1”...

  • Page 16: Advanced Telephone Functions

    Die An- und Abmeldung der Nebenstelle kann ggf. einige Zeit in Anspruch nehmen. 2. Advanced telephone functions 2.1. Overview You can use various features of the telephone system via the end device as well as via Ncontrol or the administration portal (also refer to the administration portal manual). After pressing the Menu key you have the following options: Call settings Call waiting indication: define whether this function should be activated.
  • Page 17 Number of function keys Polycom VVX 100 – 200 Serie Polycom VVX 300 Serie Polycom VVX 300 Serie Polycom VVX 400 and VVX 600 Serie Polycom VVX Tastaturerweiterung 28 Funktionstasten Nebenstelle / Rufnumme Sie können eine beliebige Nebenstelle oder Rufnummer auf Ihre Besetztlampenfelder hinterlegen.
  • Page 18 Additional functions via * codes Entering various codes (as listed on the following page) allows you to additionally program functions such as call transfer to the keys.To do so, simply enter the code with the desired number in the entry field.
  • Page 19 *75+nnnn1 Anruf auf die Anrufgruppe nnnn *76+nnnn1 Anruf auf den Sprachdialog nnnn *77+nnnn1 Anruf auf die Warteschlange nnnn *78+nnnn1 Anruf auf Konferenzservice nnnn *791 Voicemailabfrage der eigenen Nebenstelle mit Kennwortabfrage *791158 Voicemailabfrage der Nebenstelle z.B. *791 158, hier wird das Kennwort für Nst. 158 benötigt. *11*791 Weiterleitung an eigene Voicemailbox *11*791158 Weiterleitung an Voicemailbox der...
  • Page 20 3. IP Address 3.1. How Do I Find the Telephone's IP Address? You need your phone's IP address for example for configuration of the CTI client. - Press the home button , then go to settings -> 4 status -> 2 network -> 1 TCP/IP parameter.

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Vvx4 seriesVvx101Vvx60 seriesVvx501Vvx50 seriesVvx601 ... Show all

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