Answering Executive Calls; Place A Call On Behalf Of An Executive; Push An Active Call To An Executive; Pick Up A Held Executive Call On A Shared Line - Polycom VVX 101 Series User Manual

T
ASK
1 On the assistant's phone, navigate to Settings > Basic > Executive Management.
2 Select Executives, then choose an executive.
3 Select Call Screening, then select On.
The executive receives the incoming call notification for all filtered executive calls.

Answering Executive Calls

When a call is placed to an executive's line, and Call Filtering is enabled, the call is displayed on the
assistant's phone only. Incoming call notifications for an executive call displays with the executive's name
in the notification on the assistant's phone. Assistant's can answer, reject, or ignore any executive calls.
When Call Screening is enabled, incoming call notifications also display on the executive's phone, and the
executive can choose to answer the call.

Place a Call on Behalf of an Executive

As an assistant, you can make calls on behalf of any of your assigned executives. When a call is made on
behalf of an executive, a solid red bar is displayed on the executive's line key, if the executive's line is a
shared line.
T
ASK
1 Press the Executive soft key, and choose an executive.
2 Select On behalf, and enter the contact's number or choose a contact from Recent Calls or the
directory.
3 Select Dial or tap
The executive's caller information displays on the third-party's phone.

Push an Active Call to an Executive

As an assistant, you can push, or transfer, active calls that you placed on behalf of an executive or an
answered filtered call directly to the executive's phone.
» During an active call, select the Push soft key.
The call is sent directly to the executive's phone.

Pick Up a Held Executive Call on a Shared Line

Executives and assistants can both pick up held calls on shared or private executive lines. On shared lines,
the executive and assistant can both view the status of calls on the other's phone and choose which call to
pick up.
T
ASK
1 Press and hold the line key with the held call.
2 Select the held call, and select the Pick Call soft key.
Polycom, Inc.
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Shared Lines
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