Effective July 10, 2019. Polycom VVX 400 Series Table of Contents Placing a Call ....................2 Ending a Call ..................... 3 Local Directory ....................3 Hold and Resume ................... 4 Answering an Incoming Call ............... 4 Adjusting Volume.................... 4 Do Not Disturb (DND) ..................5 Blind (Unattended) Transfer ................
Effective July 10, 2019. Polycom VVX 400 Series Basic Phone Functions Placing a Call 1. Pick up the handset and dial the number 2. Use the headset or speakerphone on the keypad. buttons. 3. Scroll down the list of recently called 4.
Effective July 10, 2019. Polycom VVX 400 Series Basic Phone Functions continued Ending a Call End the call by putting the hand set in its cradle or by pressing the End Call soft key. Local Directory 1. From the home screen, select the 2.
Effective July 10, 2019. Polycom VVX 400 Series Basic Phone Functions continued Hold and Resume 1. With an active call on your phone you will see a green 2. Now with your active call on “hold” you will notice light on your line key and also the caller information...
Effective July 10, 2019. Polycom VVX 400 Series Basic Phone Functions continued Do Not Disturb (DND) Press the DND soft key. Once you have enabled DND on that line, you will see an ICON at the top right of the screen.
Effective July 10, 2019. Polycom VVX 400 Series Basic Phone Functions continued Warm (Attended) Transfer Allows you to confirm that the person you want the call to transfer to is available and willing to take the call. 1. When on a live call that needs to 2.
Effective July 10, 2019. Polycom VVX 400 Series Basic Phone Functions continued 3 Way Conferencing 1. When on a call: press the More 2. Press the Confrnc soft key. 3. Type in the extension, or full 10 soft key. digit number or scroll down to the...
Effective July 10, 2019. Polycom VVX 400 Series Basic Phone Functions continued Call Waiting When you are on a call and a second call comes in that you need to answer, let your current caller know that you will be putting them on hold.
Effective July 10, 2019. Polycom VVX 400 Series Basic Phone Functions continued Accessing Voicemail 1. Press the Messaging hard key on 2. Select Message Center. 3. Press the Connect soft key. the phone. 4. You will be connected to the While in the voicemail system you will be led through several prompts messaging center.
Effective July 10, 2019. Polycom VVX 400 Series Basic Phone Functions continued Call List 1. Press the “Call List” Key. 2. Select the desired option. While in the “Call List’ you will have multiple choices including the options: • Dial – once a entry is selected pressing the key will dial the number •...
Basic Phone Functions continued USB Call Recording (VVX 401, VVX 411 only) Note: USB flash drives with 32GB < and less are compatible with the Polycom Phone. (This is due to the FAT32 partition format requirement) • Recordings are saved in the .wav file extension •...
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Once the call is answered select the “More” soft key” then the “Record” soft key option is displayed. Note: USB flash drives with 32GB < and less are compatible with the Polycom Phone. (This is due to the FAT32 partition format requirement) Press Start to begin the recording.
USB Background images (VVX 401, VVX 411 only) Note: USB flash drives with 32GB < and less are compatible with the Polycom Phone. (This is due to the FAT32 partition format requirement). See page 11 on how to format USB stick.
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