Figure 4: Active and held calls on a VVX 1500 phone
A green bar on the line key indicates the line has an active call, and a flashing red bar indicates the line has
one or more held calls.
View a List of Calls
Your phone displays only the list of calls for one line at a time. If you have multiple lines on your phone, you
have to select the line to view calls on that particular line.
» Tap the line.
The line key glows green, and a list of held calls is displayed above the soft keys. The first held call
on the line is automatically resumed.
Manage a Call
You can manage a call by holding, resuming, or transferring the call, or you can initiate a conference. When
you have more than three held calls on a line, you can press the left and right arrow keys to display the
remaining held calls.
T
ASK
1 Tap the line with the held calls.
The first held call on the line is automatically resumed.
2 Tap
or use the right arrow key to view additional held calls.
3 Tap a held call.
4 Do one of the following:
Tap Hold or press the Hold key to place an active call on hold.
Tap Resume or press the Hold key.
Tap End Call to end a call with a contact. You can end active calls only, so resume the held call
first before ending it.
Tap Transfer to send the call to another contact.
Polycom, Inc.
Audio Calls
18
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