Barge In On Calls For Busy Lamp Field Lines - Polycom VVX 101 Series User Manual

the call on hold and displays the line as busy on the other phones on the shared line. Contact your system
administrator to find out if this feature is available on your phone.
When the Private Hold feature is enabled, the Pvt Hold soft key is displayed, and you can hold a call
privately, transfer a call, or initiate a conference call without notifying others on the shared line of the call's
held state.
» During a call, press More > Pvt Hold.
The call is held on your phone, and the line shows as busy on the other shared line users' phones.
When you hold a call privately, other users on the shared line cannot resume or pick up the call.
However, users on the shared line can barge in on privately held calls. In order to allow other users
to resume the call, you have to publicly hold the call by pressing the Hold key or soft key.
When Private Hold is enabled, you can also transfer a call or initiate a conference call without the
other shared line users being notified of the call's status. When you press the Transfer or Conference
soft key on the shared line, the call is held privately. If you press Hold before you transfer a call or
initiate a conference, the other users on the shared line are notified of the call's held status.
R :
ELATED INFORMATION
Transferring Calls
Audio Conference Calls

Barge In on Calls for Busy Lamp Field Lines

When your phone is registered with the Alcatel-Lucent CTS, you and other contacts can barge in on active
calls for Busy Lamp Field (BLF) lines you all are monitoring. Only one contact can barge in on a call at a
time, and contacts cannot barge in on parked calls. Contacts can also barge in on remote held calls using
the Normal barge in mode.
This feature is not supported on VVX 101, 201, and 1500 phones. Check with your system administrator to
find out if this feature is available on your phone.
You can barge in on a call using one of the following modes:
● Normal (audio and video calls) Initiates a conference call with you and the contacts currently in the
call.
● Whisper (audio-only) Enables you to barge in on audio calls only to talk to a contact in the call
without the far-end hearing your audio. This mode is not available for video calls.
● Listen (audio-only) Enables you to barge into audio calls only and listen to the other parties'
conversation without anyone hearing your audio. This mode is not available for video calls.
T
ASK
1 During an active call, select Barge In.
2 On the Barge In screen, select a mode.
If enabled, a tone plays when you barge into a call using any of the modes.
Polycom, Inc.
Shared Lines
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