Clean The Touchscreen; View Software Details; Updating The Phone Software; Update The Phone Software - Polycom VVX 101 Series User Manual

 LED Diagnostics

Clean the Touchscreen

The touchscreen on VVX 1500, 500/501, and 600/601 phones requires minor maintenance, but you may
periodically need to clean the touchscreen. Use a clean, dry, microfiber cloth—the kind you would use to
clean glass surfaces—to wipe the touchscreen. Do not use chemicals to clean the touchscreen.
Before you clean the screen, disable it so you don't activate phone functions while you wipe the
touchscreen.
T
ASK
1 Navigate to Settings > Basic > Screen Clean.
On VVX 1500 phones, navigate to Menu > Settings > Basic > Screen Clean.
2 Wipe the screen with a clean, dry, microfiber cloth.
3 Press any key on the phone dial pad to enable the touchscreen again.
If you clean the touchscreen, but it's still dirty, dampen a soft, lint-free cloth with an isopropyl alcohol and
water solution of 50:50, and then wipe the screen with the cloth. Always use the dampened cloth to apply
the solution; never apply the solution directly to the touchscreen, which could seep inside the screen or stain
the phone.

View Software Details

You can view the details for the software version on your phone, the latest software update available for your
phone, and the status of the latest update.
» Navigate to Settings > Status > Software Update.
For VVX 1500 phones, navigate to Menu > Settings > Status > Software Update.

Updating the Phone Software

You can update the software on your phone when a new software version is available. When new software
is available, a notification is displayed on your phone, and you have the option to update your software,
postpone the software update, or exit the notification.

Update the Phone Software

When the software update notification is displayed on your phone, you can choose to update your phone's
software at that time.
» When prompted to update your software, select Update.
The phone reboots and the software is updated on the phone.
Polycom, Inc.
Maintaining Your Phone
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