Polycom VVX 350 Business IP Phone Manuals

Manuals and User Guides for Polycom VVX 350 Business IP Phone. We have 24 Polycom VVX 350 Business IP Phone manuals available for free PDF download: Manual, User Manual, Quick Manual, Long Format Manual, Getting Started, Quick Reference Manual, Quick Start Manual, Quick Tips, Quick User Manual

Polycom VVX 350 Manual

Polycom VVX 350 Manual (219 pages)

Brand: Polycom | Category: Telephone | Size: 2 MB

Table of Contents

Copyright and Trademark
2
Before You Begin
3
Audience, Purpose, and Required Skills
3
Privacy Policy
4
Getting Started
5
Overview of Phone Hardware and Keys
5
Securing Your Phone with the Security Slot
17
Entering Information in Data Fields
22
Entering Information Using the Dialpad
22
Enter Chinese Characters with the Dialpad Keys
24
Logging in to and Locking Your Phone
25
Log in to a Phone
25
Log out of the Phone
26
Change Your Login Password
26
Log in to a Visitor Desk Phone
27
Log out of a Visitor Desk Phone
27
Log into a Guest ACD Phone
29
Log out of a Guest ACD Phone
29
Sign in Using Your Broadsoft UC-One Credentials
30
Locking Your Phone
30
Lock Your Phone
31
Unlock the Phone
32
Change Your User Password
32
Placing and Answering Audio Calls
33
Call Charges for Outgoing Calls
33
Place a Call from the Dialer
34
Place an International Call
34
Calling Favorites
35
Calling Contacts from the Directory
36
Placing Intercom Calls
37
Place a Call with a Hidden Number
39
Redial a Number
40
Redial a Contact When the Contact Is Available
40
Answering Audio Calls
40
Answer an Incoming Call
41
Answer a Call from the Calls Screen
41
Answer a Call When in a Call
41
Answer Calls Automatically
42
Answer a Call on a Locked Phone
42
Answer an Intercom Call
43
Mute and Unmute Audio
44
Holding and Resuming Calls
44
Hold a Call
45
Resume a Call
45
Ending a Call
46
End an Active Audio Call
46
End a Held Call
46
Transferring Calls
47
Choose a Default Transfer Type
47
Transfer a Call
47
Cancel a Transfer
48
Parking and Retrieving Calls on the Broadsoft Broadworks Server
48
Retrieve a Parked Broadsoft Call on Another Phone
50
Ignore a Parked Call
50
Managing Calls
51
Display Calls from the Lines Screen
51
Manage a Call from the Calls Screen
52
Managing Calls with Broadsoft UC-One Broadworks Anywhere
53
Enable Broadworks Anywhere
53
Edit Broadworks Anywhere Locations
54
Managing Calls with Broadsoft UC-One Remote Office
55
Add a Remote Office Number
55
Disable Remote Office
56
Edit Your Remote Office Number
56
Ignoring or Rejecting Incoming Calls
57
Ignore or Silence an Incoming Call
57
Reject Incoming Calls
58
Rejecting Calls with Do Not Disturb
58
Enable Do Not Disturb
59
Reject Calls with Do Not Disturb on Multiple Lines
59
Reject Calls with Do Not Disturb on One Line
60
Disable Do Not Disturb
60
Reject Anonymous Calls
60
Redirecting Incoming Calls
61
Forwarding Incoming Calls to a Contact
61
Forward an Incoming Call to a Contact
61
Forward All Incoming Calls to a Contact
62
Disable Call Forwarding
62
Divert Calls to a Contact
63
Audio Conference Calls
65
Initiate a Conference Call
65
Join Calls to Create a Conference Call
66
End a Conference Call
66
Hold a Conference Call
66
Resume a Conference Call
67
Split a Conference Call
67
Manage Conference Call Participants
68
Alcatel-Lucent Advanced Conference Calls
68
Initiate an Advanced Conference Call During a Call
69
Add Contacts to an Advanced Conference Call
70
Join Two Calls into an Advanced Conference Call
70
Viewing a Roster of Conference Participants
71
Exit Participant Roster
71
Return to Participant Roster
71
Remove Advanced Conference Participants
73
Shared Line Limitations
74
Answering Calls on Shared Lines
74
Missed and Received Calls on Shared Lines
74
Hold a Call Privately on a Shared Line
75
Barge in on Calls for Busy Lamp Field Lines
75
Answering a MADN Call
78
Barge in on an Active Call
78
Leave a Bridge Call
78
Enable Privacy
80
Disable Privacy Temporarily
80
Enable Privacy on a Bridge Call
81
Alcatel-Lucent Shared Call Appearance
81
Placing a SCAP Call
81
Answering a SCAP Call
81
Pass an SCAP Call
84
Resume a Passed SCAP Call
84
Broadsoft UC-One Simultaneous Ring
85
Create a Personal Ring Group
85
Add Numbers to Your Simultaneous Ring List
85
Delete Numbers from the Simultaneous Ring List
86
Broadsoft Executive-Assistant
87
Divert Filtered Executive Calls
91
Pick up a Held Executive Call on a Shared Line
91
Pick up a Held Executive Call on a Private Line
92
Silently Barge in on an Executive Call
92
Recording Audio Calls
94
Guidelines When Recording Calls
94
Record a Call
94
Manage a Call While Recording
95
Pause a Recording
95
Resume a Recording
96
Stop Recording
96
Record a Conference Call
97
Browse Recorded Calls
97
Play a Recorded Call
97
Pause and Resume Played Recordings
98
Stop Playing a Recording
98
Rename a Recording
99
Delete a Recording
99
Call Lists and Directories
100
View Recent Calls
100
Sort Recent Call Entries
101
Sort Entries by Call Type
101
View Call Details
101
Edit a Recent Call Entry
102
Delete a Recent Call Entry
102
Save a Recent Call Entry
102
Search for a Contact in the Contact Directory
103
Add a Contact to the Contact Directory
103
View Contact Information
104
Update a Contact's Information
105
Delete a Contact from the Contact Directory
105
Corporate Directory
105
Searching the Corporate Directory
106
Perform an Advanced Search of the Corporate Directory
106
Searching the Broadsoft Directory
109
Perform an Advanced Search of the Broadsoft Directory
109
Using the Global Address Book
112
Perform an Advanced Search of the Global Address Book
113
Save a Global Address Book Contact to the Contact Directory
113
Save Global Address Book Search Results
113
Using the Personal Address Book
114
View Contacts in the Personal Address Book
114
Search Your Personal Address Book
114
Add Contacts to the Personal Address Book
115
Delete Contacts from the Personal Address Book
115
Editing Contacts in the Personal Address Book
115
Edit Contacts Locally
116
Editing Contacts Remotely
116
Favorites and Contact Lists
117
Managing Favorites
117
Add Favorites
117
Viewing Favorites
118
View Favorites from the Lines Screen
118
Reorder Favorites
118
Delete Favorites
119
Using Buddy Lists
119
Add Contacts to Your Buddy List
119
View Your Buddy List
120
Monitor Contacts on Your Buddy List
120
Buddies' Presence Information
121
View Your Watcher List
121
Block Contacts from Viewing Your Status
122
View a List of Blocked Contacts
122
Unblock a Contact
123
Managing Broadsoft UC-One Favorites and Contacts
123
Broadsoft UC-One Contacts' Presence Information
123
Viewing Broadsoft UC-One Contacts and Favorites
124
View Broadsoft UC-One Contacts and Favorites
125
View Broadsoft UC-One Favorites in the Contact List
125
View Broadsoft UC-One Groups
125
Search for Broadsoft UC-One Contacts
126
Accessing, Sending, and Broadcasting Messages
128
Accessing Voicemail
128
Access Voicemail Messages
128
Remove the Message Alert
129
Instant Messaging
129
Send Instant Messages
129
Read Instant Messages
130
Reply to Instant Messages
130
Delete Instant Messages
131
Broadcasting Messages with Group Paging
131
Send a Group Page
132
Receiving Pages
132
Group Paging Settings
134
Change the Default Paging Group
134
Update Paging Group Subscriptions
134
Enable Pages to Play During Active Calls
135
Broadcasting Messages with Push to Talk
135
Send a PTT Broadcast
136
Receiving PTT Broadcasts
136
Listen to a PTT Broadcast During an Active Call
137
Receiving PTT Broadcasts When Not in an Active Call
137
Reply to PTT Broadcasts
138
End PTT Broadcasts
138
Push to Talk Settings
139
Change the Default Channel
139
Update Channel Subscriptions
139
Enable PTT Broadcasts to Play During Active Calls
140
Phone Applications
141
Using the Calendar
141
Open the Calendar
141
Navigate Day View
142
Navigate to Other Views
142
Navigate Month View
142
Return to Day View
143
Meeting Reminders
143
Choose a Meeting Reminder Type
144
Disable Meeting Reminders
145
Joining Calendar Meetings
145
Join Meetings from the Calendar
146
Join a Meeting from a Meeting Reminder
146
Join a Meeting with an Alternate Number
146
Navigating the Web
147
View the Idle Browser
147
Open the Web Browser
147
Browser Navigation Soft Keys
148
Change the Font Size
149
Connecting to a Wireless Network
150
Disconnect from a Wireless Network
152
Password Required to Access Basic Settings
153
Choose a Theme for Your Phone
153
Set the System Language
154
Disable Call Waiting
154
Time and Date Display
154
Change the Time and Date Format
155
Disable the Time and Date Display
155
Backlight Intensity and Timeout
155
Set the Backlight Intensity
156
Set the Backlight Timeout
156
Changing Your Background
157
Change the Background Picture
157
Adding Personal Photos as Your Background
158
Use a USB Flash Drive to Add a Background
159
Reset Your Background
159
Enable Screen Savers
160
Use Personal Photos as Screen Savers
160
Disable the Screen Saver
162
Use Your Phone as a Digital Picture Frame
162
Change Your Office Hours for Power Saving Mode
164
Change Idle Timeouts for Power Saving Mode
165
Changing Audio Settings
165
Change Incoming Call Notifications
166
Set a Ringtone for Incoming Calls
166
Set a Ringtone for Individual Contacts
166
Change the Volume
167
Updating Your Buddy Status
168
Update Your Buddy Status
168
Automatically Update Your Buddy Status
169
Restore Default Settings
178
Phone Accessories and Computer Applications
180
Using a Headset with Your Phone
180
Connecting a USB Headset
180
Use Your Headset for All Calls
181
Reactivate Headset Memory Mode
181
Using Electronic Hookswitch
182
Setting the Headset Base Unit Options
182
Enable Electronic Hookswitch
182

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Table of Contents
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Overview of Phone Hardware and Keys - VVX 350
8
Navigating VVX Business Media Phones
11
Accessing Screens on VVX Phone
11
Access the Home Screen
12
Access the Calls Screen
12
Access the Lines Screen
12
Access the Active Call Screen
13
Switch Among Phone Screens
13
Icons and Status Indicators
14
Audio Calls
15
Placing and Answering Audio Calls
15
Placing Audio Calls
15
Place a Call from the Dialler
15
Place an International Call
15
Place a Call from Recent Calls
16
Calling Favourites
16
Calling Contacts from the Directory
16
Call a Contact from a Directory
16
Call a Contact from the Directory Search Screen
16
Redial a Number
17
Answering Audio Calls
17
Answer an Incoming Call
17
Answer a Call from the Calls Screen if Voicemail Disabled
18
Answer a Call When in a Call
18
Switch Among the Handset, Headset, and Speakerphone
18
Mute and Unmute Audio
18
Holding and Resuming Calls
18
Hold a Call
19
Resume a Call
19
Ending Calls
19
End an Active Audio Call
19
End a Held Call
19
Transferring Calls
19
Choose a Default Transfer Type
19
Transfer a Call
20
Cancel a Transfer
20
Managing Calls
20
Display Calls from the Lines Screen
21
Display Calls from the Calls Screen
21
Manage a Call from the Calls Screen
21
Ignoring or Rejecting Incoming Calls
21
Ignore or Silence an Incoming Call
22
Reject Incoming Calls
22
Reject Calls from a Contact
22
Rejecting Calls with Do Not Disturb
22
Enable Do Not Disturb
23
Reject Calls with Do Not Disturb on Multiple Lines
23
Reject Calls with Do Not Disturb on One Line
23
Disable Do Not Disturb
23
Redirecting Incoming Calls
24
Forwarding Incoming Calls to a Contact
24
Forward an Incoming Call to a Contact
24
Forward All Incoming Calls to a Contact
24
Disable Call Forwarding
25
Divert Calls to a Contact
25
Conference Calls
26
Tips for Conference Calls
26
Audio Conference Calls
26
Initiate a Conference Call
26
Join Calls to Create a Conference Call
27
End a Conference Call
27
Hold a Conference Call
27
Resume a Conference Call
27
Split a Conference Call
27
Call Lists and Directories
28
Recent Calls
28
View Recent Calls
28
Sort Recent Call Entries
28
Sort Entries by Call Type
28
Edit a Recent Call Entry
28
Delete a Recent Call Entry
29
Save a Recent Call Entry
29
View Call Details
29
Contact Directory
29
Favourites
29
Phone Accessories and Computer Applications
30
Using a Headset with Your Phone
30
Connecting a Headset
30
Use Your Headset for All Calls
30
Reactivate Headset Memory Mode
30
Using Electronic Hookswitch
31
Setting the Headset Base Unit Options
31
Enable Electronic Hookswitch
31
Change the Headset Mode
31

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Document Purpose
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VVX 350
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VVX 450
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VVX 250, 350 & 450 Telephone Features
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Feature Access Codes
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Call Waiting
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Line Indicators
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Line Icons
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Conference Calling
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Transferring a Call Directly to Voicemail
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Call Forwarding
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Do Not Disturb
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Recent Calls List
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Selecting a Ring Tone
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