Mute and Unmute Audio
You can mute the microphone so other parties cannot hear you. Microphone Mute applies to the
handset, headset, and speakerphone. You can still hear all other parties when you mute your
microphone. When your audio is muted, the Mute icon is displayed and the Mute key glows red,
excluding VVX 101 and 201 phones.
1. During a call, including a conference call,
press
. The other parties cannot hear
you.
2. Press
again to unmute the microphone.
Holding and Resuming Calls
When you are in a call, you can place an active audio call on hold and resume the call. You can
place any active call on hold.
Hold a Call
1. During an active call, select Hold.
If you're in the Calls screen, select the call first.
A hold icon
is displayed on the line of the held call, and a red LED light flashes on the
line key
Resume a Call
You can view and resume all held calls on the phone.
1. Do one of the following:
•
Select Resume.
•
From the Calls screen, select the call and select Resume.
Ending Calls
You can end active calls at any time, however, you must resume held calls before you can end the
call.
End an Active Audio Call
You can end an active call on your phone at any time.
1. Do one of the following:
2. Place the handset on the cradle.
21
Polycom VVX 411 Phone User Guide
Need help?
Do you have a question about the VVX 411 and is the answer not in the manual?
Questions and answers
What is the default code for the voice mail? We have a new person in an office and we cannot find the old pin number from the previous employee.
The default voicemail code for the Polycom VVX 411 is 1234.
This answer is automatically generated
@Mr. Anderson Thank You
How do I set-up Voice Mail?
To set up voicemail on the Polycom VVX 411 phone:
1. Press the Mail button (highlighted in red) or dial star (*) plus your phone extension.
2. Enter the temporary password: 1234.
3. Record your unavailable message, then press # to end the recording.
- Press 1 to accept.
- Press 2 to listen.
- Press 3 to re-record.
4. Record your busy message, then press # to end.
- Press 1 to accept.
- Press 2 to listen.
- Press 3 to re-record.
5. Create a new four-digit password (cannot start with 0).
Your voicemail is now set up.
This answer is automatically generated
How do I change the general phone greeting, not individual phone greetings on the Polycom VVX 411 phone system
To change the general phone greeting on the Polycom VVX 411:
1. Press the mailbox button.
2. Enter your voicemail password when prompted.
3. Press 0 for mailbox options.
4. Press 1 to record your unavailable greeting.
5. Follow the prompts to record and save the new greeting.
This answer is automatically generated
HOW CAN YOU CHANGE THE NAME ALLOCATED TO AN EXTENSION NUMBER
WHAT KIND OF HEADSET IS COMPATRABLE
@Marilyn Hughes