Error In Internet Fax / Scanning Function - Toshiba e-STUDIO205L Service Handbook

6.3.15

Error in Internet FAX / Scanning Function

Notes:
1. When initializing the Electronic Filing (Setting Mode (08-666)), all data in the Electronic
Filing are erased. Back up the data in the Electronic Filing by using the Electronic
Filing Function of TopAccess before the initialization.
2. When initializing the shared folder (Setting Mode (08-667)), all data in the shared folder
are erased. Back up the data in the shared folder by using Explorer before the
initialization.
3. When formatting the HDD (Setting Mode (08-690)), all data in the shared folder,
Electronic Filing, Address Book, template, etc. are erased. Back up these data before
the initialization. Note that some of data cannot be backed up (Page 5-1).
[ 1 ] Internet FAX related error
[1C10] System access abnormality
[1C32] File deletion failure
Turn the power OFF and then back ON. Perform the job in error again.
If the error still occurs, first, check if there are no jobs existing and then perform the HDD formatting (08-
690).
[1C11] Insufficient memory
When there are running jobs, perform the job in error again after the completion of the running jobs.
If the error still occurs, turn the power OFF and then back ON, and perform the job again.
[1C12] Message reception error
[1C13] Message transmission error
Turn the power OFF and then back ON. Perform the job in error again.
[1C14] Invalid parameter
When a template is used, form the template again.
If the error still occurs, turn the power OFF and then back ON, and perform the job again.
[1C15] Exceeding file capacity
Reset and extend the "Maximum send to E-mail/iFAX size" or reduce the number of pages and perform
the job again.
[1C20] System management module access abnormality
[1C21] Job control module access abnormality
[1C22] Job control module access abnormality
Turn the power OFF and then back ON. Perform the job in error again.
Check if there are no other running jobs and perform the HDD formatting (08-690).
If the recovery is still not completed, replace the SYS board.
[1C30] Directory creation failure
[1C31] File creation failure
[1C33] File access failure
Check if the access privilege to the storage directory is writable.
Check if the server or local disk has a sufficient space in disk capacity.
e-STUDIO205L/255/305/355/455
ERROR CODE AND TROUBLESHOOTING
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