Toyota 2GR-FE Manual page 878

ST–16
1
VEHICLE BROUGHT TO WORKSHOP
NEXT
2
CUSTOMER PROBLEM ANALYSIS CHECK
What
When
Where
Under what conditions?
How did it happen?
NEXT
3
INSPECT BATTERY VOLTAGE
NEXT
ST
4
INSPECT COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM
2GR-FE STARTING – SMART KEY SYSTEM
HOW TO PROCEED WITH
TROUBLESHOOTING
HINT:
• Use the following procedures to troubleshoot the push-
button start function.
• The intelligent tester should be used in steps 4, 5 and 8.
HINT:
• In troubleshooting, confirm that the problem symptoms
have been accurately identified. Preconceptions should be
discarded in order to make an accurate judgment. To
clearly understand what the problem symptoms are, it is
extremely important to ask the customer about the
problem and the conditions at the time the malfunction
occurred.
• Gather as much information as possible for reference.
Past problems that seem unrelated may also help in some
cases.
• The following 5 items are important points in the problem
analysis:
Vehicle model, system name
Date, time, occurrence frequency
Road conditions
Running conditions, driving conditions, weather conditions
Problem symptoms
Standard voltage:
11 to 14 V
If the voltage is below 11 V, recharge or replace the battery
before proceeding.
(a) Use the intelligent tester to check if the CAN
Communication System is functioning normally (See
page CA-8).