Function 53: Guest/Info Mailboxes - ESI IP 200 Installation Manual

Function 5: Voice mail programming

Function 53: Guest/info mailboxes

Mailboxes numbered 300–489 can be programmed as either a guest or info mailbox. Enter the
mailbox number and select Guest or Info by pressing a scroll (
Guest mailboxes
Guest mailboxes are designed to be used by personnel, such as in outside sales or manufacturing,
who do not have an extension assigned to them. A guest mailbox requires no programming other
than the assigning of a name.
Note: A guest mailbox can be handled like a regular extension (i.e., listed in the directory, assigned
a station key, etc.).
If a programmable feature key is programmed as a virtual mailbox key with a guest mailbox num-
ber, the key's LED will blink, to indicate that new messages exist.
station, press VOICEMAIL, * and then either the DSS key or dialing the mailbox number.
To record a greeting, press PROG/HELP * and enter the mailbox number; then press # to confirm,
and follow the prompts. The default password is the mailbox number.
To retrieve messages from the outside, press * and the mailbox number during the Main Greeting.
Default: 300–489 as Guest.
Info mailboxes
Info mailboxes can be used to give callers information on a variety of different subjects by
"publishing" these mailbox numbers. Info Mailboxes are identical to Guest Mailboxes except that
the caller will not be given a record tone after the personal greeting (the information to be played).
Instead, the caller will be forwarded as programmed in this function (default is the caller will be
disconnected after the information is played). The maximum length of the record time is 14 minutes.
Guest/info mailboxes are created or deleted here, but are turned "on" only when a personal greet-
ing (the information to be played) has been recorded. Deleting the personal greetings will turn "off"
the mailbox.
To record a greeting, press PROG/HELP * and enter the mailbox number; then press # to confirm,
and follow the prompts. The default password is the mailbox number.
Below is an example of a completed Programming Worksheet, showing the sequence of programming:
3
Otherwise, the key is a DSS key that allows for single-key transfer of a call with no message indication.
H.2
1. 2.
MB Name Type
300 Dana Guest
302 Literature Info
or
3
To retrieve messages from a
3. 4.
CF day CF night
X/MB/ID X/MB/ID
IP Series Installation Manual
) key.
5.