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IVX 20
Function 5: Voice mail programming
To simplify initial installation, all programmed extensions will automatically have a mailbox with
the generic personal greeting, "You have reached the mailbox for extension [xxx]." The mailbox user
should replace this with a personalized greeting.
Function 53: Guest mailboxes
Ten mailboxes (numbered 300–309) each serve as guest mailboxes.
Guest mailboxes are designed to be used by personnel, such as in outside sales or manufacturing,
who do not have an extension assigned to them. A guest mailbox requires no programming other
than the assigning of a name.
Note: A guest mailbox can be handled like a regular extension (i.e. listed in the Directory, assigned
a station key, etc.).
This function is used to name the guest mailboxes. Guest mailboxes are turned "on" only when a
personal greeting has been recorded. Deleting the personal greeting(s) will turn "off" the mailbox.
Below is an example of a completed programming worksheet. The sequence of programming is as
follows:
Each programming step is defined as follows:
Mailbox number — Input a mailbox number, 300–309.
1.
Name — The mailbox name is used for the display, reports, and as a programming aid. The
2.
name length can be no longer than 10 characters (see "Entering alphanumeric characters,"
page C.2).
Default: The Mailbox number.
Function 55: Message notification
External paging programming
On a mailbox-by-mailbox basis, the system can dial to an external commercial paging network to
activate a user's pager. The IVX system will page when the first new message has been left in a
mailbox and will repeat the page (at the interval of minutes programmed in this function) until the
new message(s) have been deleted, saved or moved.
To initiate a page, the system will access the highest number CO line available in the line Group as
programmed, dial the paging number (programmed by the user as part of his mailbox set-up),
pause for the number of seconds programmed here, dial the mailbox number followed by #, and go
on hook.
The user must program the pager number without the CO line group (9, 8 or 7).
1.
2.
MB
Name
300
DANA
302
SALES
Function 5: Voice mail programming
H.1
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