ESI IP 200 Installation Manual page 67

Ip series
Table of Contents

Advertisement

IP Series Installation Manual
GoTo: Outdial: with Centrex
The GoTo branch can be used in conjunction with Centrex lines to transfer to an off-premises loca-
tion. It can be programmed to include, in its "dial string," pauses, flash hooks, etc. (Since you
press the # key to confirm, you must use this special code technique to actually program a # DTMF
tone, if required.) Use a scroll (
The system will dial the string as programmed, then release the call to Centrex to complete
the connection.
Example: To create an outdial string that . . .
• Sends a flash hook;
• Pauses two seconds;
• Dials 9;
• Pauses two seconds;
• Dials 972 555-6544
(a local 10-digit number,
in this example);
• Goes on-hook.
Directory branch
A directory branch allows the caller to be connected to an employee by selecting his or her name
from a list played. Two types of directories are available:
• All-names
The caller selects the person he wishes to reach from the playback of all recorded names (use
this if there are any about 10 or fewer names in the directory).
• By-alpha
The system prompts the caller to enter the first letter of the individual's last name.
The system then plays the matched names to the caller in the order recorded.
A second prompt then instructs the caller to press # when he/she hears the name of
the individual.
Note: The actual recording of the names and alpha "key" entered (if the directory type is by-alpha)
will come later in Function 62 (see page I.2). The directory branch(es) will not be enabled
until at least one name has been recorded.
2
For a first-name prompt, you must re-record the branch in Function 61 (see page I.1).
or
) key to select the appropriate code:
Code
Produces
#
# DTMF tone
*
* DTMF tone
F
Flash hook
P
Two-second delay
E
The most recently attempted extension number
Function 4: Auto attendant programming
Do the following . . .
1. Tap a scroll key until you see F on the display.
2. Press #.
3. Tap a scroll key until you see P on the display.
4. Press #.
5. Press 9.
6. Tap a scroll key until you see P on the display.
7. Press #.
8. Dial 9 7 2 5 5 5 6 5 4 4.
9. Press #. The display will show:
F P 9 P 9 7 2 5 5 5 6 5 4 4
2
G.3

Hide quick links:

Advertisement

Table of Contents
loading

This manual is also suitable for:

Ip 40

Table of Contents