Table of Contents
Advertisement
IVX E-Class Administrator's Manual
Function 5: Voice mail programming
To simplify initial installation, all programmed extensions will automatically have the generic personal
greeting, "You have reached the mailbox for extension [xxx]." The mailbox user should replace this with
a personalized greeting. Each guest/info, group, cascade paging or Q & A mailbox must have a greeting
recorded for the IVX E-Class system to consider the mailbox active.
Important:
A mailbox will not receive broadcast messages until a greeting has been recorded for it. Addi-
tionally: if the default greeting is deleted, the mailbox will be considered inactive.
Function 53: Guest/info mailboxes
Mailboxes numbered 300–489 can be programmed as either a guest or info mailbox. Enter the mailbox
number and select Guest or Info by pressing a scroll (
Guest mailboxes
Guest mailboxes are designed to be used by personnel, such as in outside sales or manufacturing,
who do not have an extension assigned to them. A guest mailbox requires no programming other than
the assigning of a name.
Note: A guest mailbox can be handled like a regular extension (i.e., listed in the directory, assigned a station
key, etc.), and is password-protected by default.
If a programmable feature key is programmed as a virtual mailbox key with a guest mailbox number, the
key's LED will blink, to indicate that new messages exist.
To retrieve messages from a station, press VOICEMAIL
the mailbox number. To record a greeting, press PROGRAM
to confirm, and follow the prompts; the default password is the mailbox number. To retrieve messages
from the outside, press
Default: 300–489 as Guest.
Info mailboxes
Info mailboxes can be used to give callers information on a variety of different subjects by "publishing"
these mailbox numbers. Info Mailboxes are identical to Guest Mailboxes except that the caller will not
be given a record tone after the personal greeting (the information to be played). Instead, the caller will
be forwarded as programmed in this function (default is the caller will be disconnected after the informa-
tion is played). The maximum length of the record time is 14 minutes. Guest/info mailboxes are created or
deleted here, but are turned "on" only when a personal greeting (the information to be played) has been
recorded. Deleting the personal greetings will turn "off" the mailbox.
To record a greeting, press PROGRAM
the prompts; the default password is the mailbox number.
Below is an example of a completed Programming Worksheet, showing the sequence of programming:
1
Otherwise, the key is a DSS key that allows for single-key transfer of a call with no message indication.
and the mailbox number during the Main Greeting.
and the mailbox number; then press # to confirm, and follow
1.
2.
3.
MB
Name
Type
400
Dana
Guest
402
Literature
Info
Function 5: Voice mail programming
or
) key.
1
and then either press the DSS key or enter
and the mailbox number; then press #
4.
5.
CF day
CF night
MB 302
MB 302
D.1
Hide quick links:
Advertisement
Table of Contents
