ESI 30D Business Phone Manuals

Manuals and User Guides for ESI 30D Business Phone. We have 1 ESI 30D Business Phone manual available for free PDF download: User Manual

ESI 30D Business Phone User Manual (110 pages)

Brand: ESI | Category: Telephone | Size: 15.2 MB

Contents
2
Product Overview: ESI 60 Business Phone
4
Product Overview: ESI 40 Business Phone
5
Product Overview: 48-Key Feature Phone
6
Optional Expansion Consoles
7
Product Overview: ESI 30D Business Phone
8
Product Overview: 24-Key Feature Phone (Legacy Product)
9
Product Overview: 12-Key Feature Phone (Legacy Product)
10
Product Overview: ESI Cordless Handset II
11
Connecting Your ESI Phone
12
60-Key Expansion Console Connection
14
Second Expansion Console Connection
15
ESI Cordless Handset II Connection
16
Help Mode (Verbal User Guide)
17
User Programming: an Introduction
18
User Programming Menu
18
How the Programmable Feature Keys Can be Set
20
Keys' LED Activity During Programming
20
Station Options
21
Station Audibles
22
Password
22
External Message Notification
23
Urgent Message Activation
24
ESI Mobile Messaging Options
24
Twinning Programming
24
Personal Call Routing
25
ESI Presence Management Settings
25
Message Recycle bin (Un-Delete)
25
Voice Mail Operation
26
Voice Mail Key
26
Personal Greetings
26
Personal Greeting Keys
27
Leaving Messages
27
Autopage
28
Moving and Deleting a Message
28
Off-Premises "Reach Me"
28
Message Retrieval
29
Message Waiting Display
29
Retrieving Voice Mail Messages from Your ESI Phone
29
If Using and ESI 60 Business Phone
30
New Message Skip
31
Key's Functions During Voice Mail Message Retrieval from an ESI Phone
31
Retrieving Voice Mail Messages Using Another User's ESI Phone
31
Virtual Mailbox Key
32
Retrieving Messages from an Off-Premises Location
32
Live Recording
33
Quick Move
33
Playback of Recordings
33
Off-Premises Message Delivery
34
Message Delivery to a Phone
34
Message Delivery to an External Pager
35
Urgent Messages, Message Recycle bin (Un-Delete)
35
Status Indicator Lamp
35
Setting up ESI Mobile Messaging
36
Programming E-Mail Addresses and .WAV Attachment Settings
36
Active E-Mail Destination for Your Extension
37
Main E-Mail and Alternate E-Mail Destinations for Your Extension
37
Active E-Mail Destination for Your Guest Mailbox
37
Main E-Mail and Alternate E-Mail Destinations for Your Guest Mailbox
38
Setting up Twinning
39
Enable/Disabling Twinning
39
Twinning Destination
39
Optional Voice Mail Feature: Guest Mailboxes
40
Programming Your Guest Mailbox from an ESI Phone
41
Optional Voice Mail Feature: Group/Broadcast Mailboxes
42
Optional Voice Mail Feature: Cascade Notification Mailboxes
43
Programming Your Cascade Notification Mailbox
43
Cascade Notification Parameters
44
Retrieving Cascade Notification Mailbox Messages
44
Retrieving Messages When Off-Premises
44
Optional Voice Mail Feature: Q&A Mailboxes
45
Programming Q&A Mailboxes
45
Retrieving Messages from an ESI Phone/When Off-Premises
46
Display
47
Caller ID
47
Programmable Feature Keys
48
Fixed-Feature Keys
48
Phone Overlays
48
Keys' Leds (Lamps)
49
Speaker Key and Speakerphone Operation
49
Volume/Scroll Keys
49
Mute/Dnd Key
50
Soft Feature Keys
50
Dial Tone
50
Outside Calls
51
Internal Calls
51
Direct Station Selection
52
Blind Transfer
52
Supervised Transfer: Announcing the Caller to the Called Person
53
Transferring to Another Phone Number (Trunk-To-Trunk Transfer)
53
Transferring a Call to a Voice Mailbox
54
Transferring an Internal Call to Another Station
54
Transferring an Internal Call to Another Phone Number
54
Conference Calling
55
Privacy Release
55
Call Forwarding
56
Call Forwarding/No-Answer
57
Call Forwarding/Off-Premises
58
Call Forwarding/No-Answer/Off-Premises
58
Call Waiting
59
Call Waiting Display
59
Station-To-Station Call Waiting
59
Background Announce Feature
59
Hold/Exclusive Hold Operation
60
The Difference between Hold and Exclusive Hold
60
To Place a Call on Hold
60
To Retrieve a Held Call
60
To Place a Call on Exclusive Hold
61
To Retrieve a Call from Exclusive Hold
61
Paging
62
Overhead Paging
62
Paging through Phones
62
Call Pickup
62
Live Outside Calls
63
Operator Station
63
Special Keys: Flash/Rdl
64
Special Keys: RELEASE
64
Special Keys: Esi-Dex
65
Auto-Dialing Using Esi-Dex
66
Adding Names to Your Personal Dex
67
Deleting Names from Your Personal Dex
69
Using Esi-Dex: an Example
71
System Speed-Dialing with Esi-Dex
72
Override Ring
72
Placing a Call Using the Override Ring Feature
72
Message Monitor Mode (Live Call Screening)
73
Personal Greeting Reminder
73
Headset Operation
73
Using a Bluetooth Headset
73
Answering a Call Using a Paired Bluetooth Headset
74
Placing an Outbound Call Using a Paired Bluetooth Headset
74
Cautions
75
Bluetooth Compatibility
75
Outside Dial Tone Preference
76
Line Keys
76
Optional Features
77
Manual Day/Night Mode (Code 560)
77
Service Observing (Code 561), Headset Key (Code 564)
78
Call-Forward Key (Code 565 or 565XXX), Redial (Code 566)
78
Call-Forward/No-Answer Key (Code 567)
78
Message Monitor Key (Code 568), Background Announce Key (Code 569)
78
Personal Greeting Keys (Codes 571-573)
79
Caller ID Key (Code 574)
79
Virtual Answer Keys (Codes 575, 576)
80
Quick Page (Code 577)
80
Mute/Dnd Key (Code 578)
80
Voice Mail (Code 579)
81
Override Ring (Code 580))
81
Record (Code 582)
81
Quick Switch (Code 583)
81
Performing Quick Switch
82
Account Codes (Code 584)
82
Local CO (Code 585)
82
Loop Key (Code 587)
83
Using an ESI Desktop IP Phone Remotely
84
Troubleshooting
84
Using Esi-Link
85
Network Numbering
85
Location Keys
85
Programming a Location Key
85
Programmable Feature Keys and Esi-Link
86
Dialing an Esi-Link Location
87
Transferring Calls
88
Using Feature Keys with Esi-Link
89
Hold
90
Voice Mail
90
Dialing Directly or Transferring to a Remote Location Mailbox
91
Virtual Mailbox Key - Remote Location
91
Voice Mail Retrieval from a Remote Location
91
Quick Groups/Quick Move Capabilities
91
Using Location Dex to Access a Remote Location's Station Dex
92
Remote Outside-Line-Group Access
94
Conferencing
94
ACD Agent Operation
95
Programming the Agent Log-On/Off Key
95
Wrap Mode
96
Programming the Wrap Key
96
LED Indicator
96
Display Indications
97
While Logged On: no DND, Monitor Mode, Call Forward or Programming
98
ACD Administrator Key
99
Analog Stations
100
Caller ID, Placing Calls
100
Transferring Calls, Conference Calling
101
Call Waiting, Call Hold
102
Paging, Call Pick-Up
102
Voice Mail Operation from an Analog Station
103
Function Available During Analog Station Voice Mail Message Retrieval
104
Analog Station Programming
105
Index
109

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ESI 30D Business Phone User Manual (110 pages)

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