ESI IVX S-Class Administrator's Manual
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ESI IVX S-Class Administrator's Manual

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IVX S-Class
Administrator's Manual
0450-0458
Rev. A

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Summary of Contents for ESI IVX S-Class

  • Page 1  IVX S-Class Administrator’s Manual 0450-0458 Rev. A...
  • Page 2 IVX is a registered trademark, and Esi-Dex, Integrated Answering Machine, Quick Groups, Quick Moves, Virtual Mailbox Key, Auto Page, Quick Page and Verbal User Guide are trademarks, of ESI. Other registered trade names mentioned herein are trademarks of their respective owners. ESI phone systems are protected by U.S. Patent 6,067,349 and 6,252,944, and other patents pending.

  • Page 3: Table Of Contents

    Table of contents Administrator programming........................... A.5 Administrator duties .....................................A.5 Telephone system features..................................A.5 Voice mail features.......................................A.7 System programming overview..................................A.8 Access programming....................................A.8 Programming keys.......................................A.9 Entering alphanumeric characters................................A.10 System fixed numbering plan ...................................A.10 Function 1: System parameters..........................B.1 Function 13: Administrator passwords ..............................B.1 Function 14: System clock ..................................B.2 Function 17: System speed-dial .................................B.3 Function 3: Extension programming ........................
  • Page 4 This page included for pagination purposes only.

  • Page 5: Administrator Programming

    Administrator programming Administrator programming You can program an IVX S-Class system from a 24 or 48-Key Digital Feature Phone in the system (while the system is operating). Read the S-Class User’s Guide first. Programming features require a clear understanding of user interface and application.
  • Page 6 Conference calling — Includes eight conference bridges, and a conference may contain up to four parties, so the IVX S-Class system can support two conferences of four parties each. Analog phones on the system also may be parts of conferences.

  • Page 7: Voice Mail Features

    IVX S-Class Administrator’s Manual Administrator programming Voice mail features ™ • Quick Groups — Makes it easy to leave voice mail messages for several users. ™ • Quick Move — Records a conversation into another user’s mailbox. ™ • Virtual Mailbox Key allows easy monitoring of a second mailbox.

  • Page 8: System Programming Overview

    Administrator programming IVX S-Class Administrator’s Manual System programming overview The following menus show the programming functions available on the S-Class systems. For a S-Class system with four-port or two-port voice mail, refer to Programming menu for four port and six port S- Class.

  • Page 9: Programming Keys

    IVX S-Class Administrator’s Manual Administrator programming Programming keys During programming, the first line of the display will show the current item being programmed, and the second line will be the entry line. You can enter values as directed by the combination of the voice prompts and display.

  • Page 10: Entering Alphanumeric Characters

    Administrator programming IVX S-Class Administrator’s Manual Entering alphanumeric characters You enter names for extensions, departments, and branch IDs by pressing the dial pad key that corresponds to the character to be entered. The key’s possible entries will change each time the key is pressed, and the display will show this.

  • Page 11: Function 1: System Parameters

    IVX S-Class Administrator’s Manual Function 1: System parameters Function 1: System parameters Function 13: Administrator passwords These functions will display the existing password and prompt for entry of a new password. The pass- words can be 2–8 digits long, followed by #. The Installer can change either the Installer or Administrator Password.

  • Page 12: Function 14: System Clock

    Function 1: System parameters IVX S-Class Administrator’s Manual Function 14: System clock Function 141: Set time/date 1. Enter a new time in a twelve-hour format. Example: Enter 1 2 3 3 for 12:33, or 3 1 5 for 3:15 (note that you need no leading zero for the time).

  • Page 13: Function 17: System Speed-Dial

    A user can initiate a system speed-dial by dialing the speed dial location number or by accessing the name through the Esi-Dex feature. In Function 32, access to system speed-dial can be denied to individual stations (see page C.1).
  • Page 14 Function 1: System parameters IVX S-Class Administrator’s Manual This page included for pagination purposes only.

  • Page 15: Function 3: Extension Programming

    6. External forwarding — Allows the station user to enable the off-premises “reach-me” feature. The off-premises reach-me feature allows a caller that has been forwarded to voice mailbox to be transferred to an outside number. See the IVX S-Class User’s Guide for more information about the Off-Premises reach-me feature.
  • Page 16 Function 3: Extension programming IVX S-Class Administrator’s Manual 8. Trunk-to-trunk — If enabled, this feature allows manual trunk-to-trunk transfers. While connected to an outside call, the user can press TRANSFER, dial an offsite number and then complete the trunk-to-trunk transfer by simply hanging up. Both outside parties are then connected.

  • Page 17: Function 5: Voice Mail Programming

    Each mailbox must have a greeting recorded for the IVX 42s to consider the mailbox active. Note: The IVX S-Class system with Integrated Answering Machine has 30 minutes of voice message storage. See Function 54 for more details.

  • Page 18: Function 54

    (extensions 100–123) who have recorded a personal greeting. The broadcast mailbox’s user list cannot be edited. Guest mailboxes are not included in the broadcast group. Refer to the IVX S-Class User’s Guide for more information. Answering Machine Members - MB501 For S-Class systems with Integrated Answering Machine.

  • Page 19: Function 55: Message Notification

    IVX S-Class Administrator’s Manual Function 5: Voice mail programming Function 55: Message notification On a mailbox-by-mailbox basis for user or guest mailboxes including MB501 on the S-Class with Inte- grated Answering Machine, the system can be programmed to call an off-premises number or another extension to deliver messages or dial to an external commercial paging network to activate a user's pager.
  • Page 20 Function 5: Voice mail programming IVX S-Class Administrator’s Manual Code What it produces # DTMF tone DTMF tone Flash hook 2-second pause To insert a special code, press the right scroll key (▲) to select the desired special code: # , F or P.

  • Page 21: Function 56: Cascade Paging Mailboxes

    Function 5: Voice mail programming Function 56: Cascade paging mailboxes In addition to individual mailbox paging, the IVX S-Class system can support up to 10 cascade paging mailboxes (520–529). These can be assigned to anyone who requires escalating levels of paging be- yond the single level available in all user mailboxes.
  • Page 22 Function 5: Voice mail programming IVX S-Class Administrator’s Manual Cascade paging parameters The cascade paging mailboxes will use the same CO line group and pager-dialing pause as pro- grammed in Function 552 (see page D.4). Paging interval To program the paging interval parameter for a cascade paging mailbox: 1.

  • Page 23: Function 6: Recording

    Enter the extension number and record the name (and, if this is a by-alpha branch, enter the name key.) Default: Last name Important: Print the worksheet provided on your ESI CD for preparing directories and making future changes. As names change, the Administrator can enter this function and change any field via the Administrator password. Ext.

  • Page 24: Function 63: Message-On-Hold (Moh) Programming

    Note: The recorded material should not have a “beginning” or “end” — so that playback can loop con- tinuously. 4. Press 1 when finished. The recording will play back so you can review it. 5. Press # to accept the recording. Not available on the IVX S-Class with Integrated Answering Machine.
  • Page 25 IVX S-Class Administrator’s Manual Function 6: Recording Function 633: MOH volume If a custom MOH is recorded, the output volume can be adjusted in this function. Range: 1 (faint)–12 (loudest). Default: 6. Notes: If an external audio source such as a radio is used for MOH, adjust the volume at the source.
  • Page 26 Function 6: Recording IVX S-Class Administrator’s Manual This page included for pagination purposes only.

  • Page 27: Index

    Esi-Dex, B.3 System fixed numbering plan, A.10 System speed dial, C.1 Recording, C.1 Function Recording directory names, E.1 Speed-dialing. See Esi-Dex Function 3 — Extension Programming, C.1–B.4 Functions Status Indicator Lamp, A.6 Function 1 — System Parameters, B.1–A.10 Time/date, setting, B.2 Function 5 —...
  • Page 28 www.esi-estech.com...

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