Replacing the Music File
The RMX is shipped with a default music file that is played when
participants are placed on hold, for example, while waiting for the
chairperson to connect to the conference (if the conference requires a
chairperson), or when a single participant is connected to the conference.
You can replace the default music file with your own recorded music.
Music file guidelines:
•
The file must be in *.wav format.
•
Music length cannot exceed one hour.
•
The music recording must be in the range of (-12dB) to (-9dB).
Adding a Music File
To replace the Music file:
1
In the RMX Management pane, click IVR Services.
2
In the IVR Services list toolbar, click the Replace/Change Music File
(
button
)
.
The Install Music File window opens.
3
Click the Browse button to select the audio file (*.wav) to upload.
The Open dialog box opens.
Polycom RMX 1500/2000/4000 Administrator's Guide
15-37
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