Chapter 15-IVR Services
Volume Control of IVR Messages, Music and
Roll Call
15-48
The volume of IVR music, IVR messages and Roll Call is controlled by the
following system flags:
•
IVR_MUSIC_VOLUME
•
IVR_MESSAGE_VOLUME
•
IVR_ROLL_CALL_VOLUME
To control the volume of IVR music, messages and Roll Call:
Modify the values of the System Flags listed in Table 15-14 by clicking
the menu Setup > System Configuration.
If these flags do not appear in the System Flags list, they must be
manually added.
For more information see "Modifying System Flags" on page 19-6.
Table 15-14
System Flags – IVR Volume Control
Flag
IVR_MUSIC_VOLUME
IVR_MESSAGE_VOLUME
Description
The volume of the IVR music played
when a single participant is connected to
the conference varies according to the
value of this flag.
Possible value range: 0-10 (Default: 5).
0 – disables playing the music
1 – lowest volume
10 – highest volume
The volume of IVR messages varies
according to the value of this flag.
Possible value range: 0-10 (Default: 6).
0 – disables playing the IVR messages
1 – lowest volume
10 – highest volume
Note: It is not recommended to disable IVR
messages by setting the flag value to 0.
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