Configure System Log Management - Polycom realpresence group series Administrator's Manual

After setting up system logging, you can retrieve a system log file. For details on how to get log files, refer
to Retrieve Log Files.

Configure System Log Management

When the system log fills up past the threshold, the following actions are triggered:
● Transfers the log to the USB device if Transfer Frequency is set to "Auto at Threshold"
● Creates a log entry indicating that the threshold has been reached
● Displays an alert on the home screen
● Displays an indicator on the System Status screen
To view the log file status, do one of the following:
● In the local interface, go to Settings > System Information > Status > Log Management.
● In the web interface, go to Diagnostics > System > System Status and select the More Info link
for Log Threshold.
Note: Log threshold status when red
When the Log Threshold system status indicator is red, automatic log transfers cannot be completed
and data may be lost. You must manually transfer the logs to a USB device.
To configure system log management:
1 In the web interface, go to Admin Settings > Security > Log Management.
2 Configure these settings and click Save.
Setting
Current Percent Filled
Percent Filled Threshold
Folder Name
Storage Type
Transfer Frequency
Polycom, Inc.
Description
Displays how full the log file is, as a percentage of the total size.
Specifies a threshold for the percent filled value. Reaching the threshold triggers an
alarm, creates a log entry, and transfers the log if Transfer Frequency is set to Auto
at Threshold. Off disables logging threshold notifications.
Specifies the name to give the folder for log transfers. Select one of the following:
• System Name and Timestamp—Folder name is the system name and the
timestamp of the log transfer, in the date and time format specified on the Location
screen. For example, if the system name is "Marketing", the folder name could be
marketing_MMddyyyymmssSSS.
• Timestamp—Folder name is the timestamp of the log transfer, in the date and time
format specified on the Location screen, for example yyyyMMddhhmmssSSS.
• Custom—Optional folder name for manual log transfers.
Specifies the type of storage device used for log file transfers.
Specifies when the logs are transferred:
Manual—The transfer starts when you click the Start Log Transfer button, which is
visible only on the local interface. If the log fills before being transferred, new events
overwrite the oldest events.
Auto at Threshold—The transfer starts automatically when the Percent Filled
Threshold is reached.
Diagnostics, Status, and Utilities
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