Manage Directories In The Web Interface; Browse Global Directory Entries - Polycom realpresence group series Administrator's Manual

Note: Group calling not supported on RealPresence Group 300 and 310 systems
You cannot place group calls on RealPresence Group 300 or 310 systems.

Manage Directories in the Web Interface

Having groups in the directory can help users find calling information quickly and easily. Polycom
RealPresence Group systems support global groups and Favorites groups.
Polycom RealPresence Group systems support up to 2,000 favorite contacts that users create within
Favorites. They can also support one of the following:
● Up to 200 additional contacts with presence, which appear in Favorites, when registered with Skype
for Business 2015 or Microsoft Lync Server 2013
● Up to 4,000 contacts from a Polycom GDS server.
● An unlimited number of contacts when the RealPresence Group system is registered with Skype for
Business 2015 or Microsoft Lync Server 2013.
Polycom RealPresence Group systems support up to 200 Favorites groups that users create within
Favorites. If the system is connected to a global directory server, it can also support up to 64 additional
groups from the Skype for Business Server 2015 or Microsoft Lync Server 2013, which appear in the
Favorites group.
Note: Microsoft integration requires Professional Services
Assistance from Polycom Microsoft Integration Services is mandatory for Skype for Business 2015 or
Microsoft Lync Server 2013 integrations. For additional information and details, please refer to
http://www.polycom.com/services/professional_services/index.html
representative.

Browse Global Directory Entries

Global directory entries are assigned to a default global Favorites group named Global Entry. The global
directory contains address book entries downloaded from an enabled global directory server.You can scroll
through the global directory to view a list of all global directory entries and select contacts in the global
directory to call. Up to 200 search results can be displayed at a time from a Polycom Global Directory
Service (GDS), Microsoft Lync, or Lightweight Directory Access Protocol (LDAP) global directory.
The global directory browsing feature does not support directory servers that are unable to store contents
locally on RealPresence Group systems, including Microsoft Lync in Web Query mode.
To browse the global directory using the web interface:
1 In the web interface, select Place a Call > Global Entry.
2 Scroll through the global directory entries and select Call to place a call or select an entry to view
the contact's information.
Note: Browsing the LDAP directory
In order to browse LDAP global directory entries, LDAP must be enabled through Polycom
RealPresence Resource Manager. If LDAP is not enabled through RealPresence Resource Manager,
you can still search the global directory, but you cannot browse the global directory.
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Place and Answer Calls
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