Configure System Log Level And Remote Logging - Polycom realpresence group series Administrator's Manual

Configure System Log Level and Remote Logging

The system log captures devices and server events in a consistent manner. You determine the log level,
whether to enable remote logging, and whether to log additional SIP or H.323 details.
To configure system log settings:
1 In the web interface, go to Diagnostics > System > System Log Settings.
2 Configure these settings.
Setting
Log Level
Enable Remote
Logging
Remote Log Server
Address
Remote Log Server
Transport Protocol
Enable H.323 Trace
Polycom, Inc.
Description
Sets the minimum log level of messages stored in the Polycom RealPresence Group
system's flash memory.
DEBUG logs all messages, and WARNING logs the fewest number of messages.
Polycom recommends leaving this setting at the default value of DEBUG.
When Enable Remote Logging is on, the log level is the same for both remote and local
logging.
Specifies whether remote logging is enabled. Enabling this setting causes the Polycom
RealPresence Group system to send each log message to the specified server in
addition to logging it locally.
The system immediately begins forwarding its log messages when you click Save.
Remote logging encryption is supported when TLS transport is the transport protocol. If
you are using UDP or TCP transport, Polycom recommends remote logging only on
secure, local networks.
Specifies the server address and port. If the port is not specified, a default destination
port is used. The default port is determined by the configured Remote Log Server
Transport Protocol setting as follows:
• UDP: 514
• TCP: 601
• TLS: 6514
The address and port can be specified in the following formats:
• IPv4 Address (Example: 10.11.12.13:<port>, where <port> is the optional destination
port number in the range 1..65535)
• IPv6 Address (Example: [2001::abcd:1234]:<port>, where <port> is the optional
destination port number in the range 1..65535)
• FQDN (Example: logserverhost.company.com:<port>, where <port> is the optional
destination port number in the range 1..65535)
Specifies the type of transport protocol:
• UDP
• TCP
• TLS (secure connection)
Logs additional H.323 connectivity information.
Diagnostics, Status, and Utilities
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