View Call Statistics For An Active Point-To-Point Call With The Touch Control; View Call Statistics For An Active Multipoint Call With The Touch Control - Polycom realpresence group series Administrator's Manual

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To view information about a multipoint call in progress:
1 Go to
> System Information
2 Do one of the following:
 To view a participant's details, select Participants, navigate to the desired participant, and select
More Information. The participants' active streams are displayed beneath the participant
information.
 To quickly access information about a particular stream or streams associated with a particular
user, navigate to Streams for calls using Advanced Video Coding (AVC) or Participant Streams
for calls using Scalable Video Coding (SVC). Use the Back and Next Participant buttons to
navigate to the participant with the stream or streams you want to view. Navigate to the desired
stream and select More Information.
 To quickly access a list of all active audio, video, and content streams within the call, navigate to
Active Streams (available in SVC calls only). Select the desired stream, and select More
Information.
View Call Statistics for an Active Point-to-Point Call with the Touch
Control
During a point-to-point call, you can view call statistics about a call participant or about an active stream.
To view information about a point-to-point call in progress:
1 Touch Participants.Participant information displays.
2 Touch View Call Statistics.
Streams associated with the participant are displayed beneath the participant information. To view
more information about a specific stream, navigate to the desired stream and touch
individual stream view you can touch Next Stream to view the next stream in the list.

View Call Statistics for an Active Multipoint Call with the Touch Control

During a multipoint call, you can view call statistics about any of the call participants or about an active
stream.
To view information about a multipoint call in progress:
1 Touch Participants.A list of participants in the call displays.
2 Touch View Call Statistics and do one of the following:
 To view a participant's details, navigate to the desired participant, and touch
 The participants' active streams are displayed beneath the participant information. To view more
information about a specific stream, navigate to the desired stream and touch
individual stream view you can select Next Stream to view the next stream in the stream list.
 To quickly access a list of all active audio, video, and content streams within the call, navigate to
Active Streams. This option is available in SVC calls only. Select the desired stream and touch
.
Polycom, Inc.
Call Statistics. A list of participants in the call displays.
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