Set The Call Answering Mode; Enable Flashing Incoming Call Alerts; Multipoint Calling - Polycom realpresence group series Administrator's Manual

Set the Call Answering Mode

You have several choices when it comes to how calls are answered.
To set the call answering mode:
1 In the web interface, go to Admin Settings > General Settings > System Settings > Call
Settings.
2 Select Auto Answer Point-to-Point Video to set the answer mode for calls with one site, or select
Auto Answer Multipoint Video to set the mode for calls with two or more other sites, and then
select one of the following:
 Yes–Answers calls automatically.
 No–Enables you to answer calls manually.
 Do Not Disturb–Disables incoming calls from being processed.

Enable Flashing Incoming Call Alerts

For hearing-impaired users, an attention-getting message displays when an incoming call is received by a
RealPresence Group system. When a call is received, the system displays a message asking if the user
wants to answer the call.
For greater visibility, you can have the message text flash between white and yellow. Flashing text is off by
default. The incoming call alert settings persists after powering the system off and on.
If a RealPresence Group system is paired with a Polycom Touch Control and is configured with Admin
Settings > General Settings > System Settings > Call Settings > Auto Answer Point-to-Point set to
Yes, users do not see the flashing message on the RealPresence Group system or on the Touch Control
screen. The call is answered automatically and users interact with the call on the Touch Control screen.
To turn on flashing alerts:
1 In the web interface, select Admin Settings > General Settings > System Settings > Call
Settings.
2 Select the Enable Flashing Incoming Call Notification checkbox.
To turn off flashing alerts:
1 In the web interface, select Admin Settings > General Settings > System Settings > Call
Settings.
2 Select the Enable Flashing Incoming Call Notification checkbox.

Multipoint Calling

You can use your Polycom RealPresence Group system to participate in multipoint conferences. Multipoint
conferences include multiple video sites and can also include H.323 audio-only or SIP audio-only sites. All
H.323 audio-only and SIP audio-only connections count toward the number of sites in a call. Multipoint calls
require a multipoint conferencing unit (MCU) or a hosting system. Depending on the system's configuration,
Polycom RealPresence Group systems can host multipoint calls.
Polycom, Inc.
Place and Answer Calls
115