Scroll And Zoom; Control Lync Content - Polycom realpresence group series Administrator's Manual

● For content to display properly, the RealPresence Group system Monitor 2 must support Progressive
mode, and the output resolution should be set to a Progressive setting (for example, 1280x720p or
1920x1080p). Interlaced output for Monitor 2 is not supported (do not use Resolution setting
-1920x1080i-).
● For Lync content viewing on RealPresence Group systems, Polycom recommends you deploy Lync
Room System accounts instead of regular Lync user accounts for all room-based Group Series
systems. By using these accounts, enterprises avoid sharing content within the same room which
results in a audio echo. To deploy these accounts, refer to the Microsoft Lync Room System
Deployment Guide on the Microsoft site.
● With this feature, users can scroll and zoom content on the RealPresence Group system monitor, and
RealPresence Group systems can control content received from Lync clients. For details, see the
Polycom RealPresence Group Series User Guide.
Note: Ending a Lync conference while RDP content is being shared ends all audio, video, and
RDP content sessions
If a Lync client ends a call while sending RDP content, the video display appears frozen. Do one of the
following:
• Ask the Lync client to stop presenting RDP content either before or after ending the call.
• Ask a Lync client in the AVMCU call to remove the Lync participant who is sending the RDP content
from the call.
This issue can occur because RDP content is a separate session from the video call, so even when
the video call has ended, the RDP content does not end until it is separately stopped or removed from
the call.

Scroll and Zoom

After a Lync client shares content with a RealPresence Group system in an active call, and when a USB
mouse is connected to the system, users can scroll and zoom on the RealPresence Group system monitor
to see all the shared content.
To scroll and zoom:
1 Connect a USB mouse to the RealPresence Group system.
2 Move the mouse to scroll and zoom.

Control Lync Content

RealPresence Group systems can control content received from Lync clients, when Lync clients give control
to a RealPresence Group system and when a USB mouse is connected to the system. Lync clients must
select the specific RealPresence Group system they want to give control to. After a RealPresence Group
system receives content from a Lync client in an active call and takes control of content received from the
Lync client, the RealPresence Group system can open and use shared applications, programs, and files on
the system with the Lync client using a connected USB mouse and keyboard.
Note: Normal Lync feature restrictions apply
Any normal Lync feature restrictions apply. For more information refer to Microsoft documentation.
Password-enabled applications, programs, or files remain password enabled when using this feature.
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