Diagnostics Screens; Local Interface System Screens; Information - Polycom realpresence group series Administrator's Manual

Diagnostics Screens

Use the system diagnostics screens to view call statistics, system status, and system log settings, as well
as download system logs and restart or reset the system.

Local Interface System Screens

Most diagnostic information is available in both the web and the local interface, but some of this information
is specific to one or the other interface. Read this section to learn how to find diagnostic information in the
local interface.
To access the Diagnostics screens on the local interface:
» Go to Settings > System Information.
The local interface System Information screen has the following choices:
● Information
● Status
● Diagnostics
● Call Statistics

Information

Diagnostic Screen
System Detail
Polycom, Inc.
Description
Displays the following system information:
• System Name
• Model
• Hardware Version
• System Software
• Serial Number
• MAC Address
• IP Address
Diagnostics, Status, and Utilities
188