MUTOH ValueJet 1304 Service Manual page 407

VJ-1304 Maintenance Manual
Table 9-13 Troubleshooting for MUTOH Maintenance Engineer Assistant (Continued)
No. Symptom
2 "Communication Error
(Timeout)" is displayed
while transferring data.
3 "Error is received (???):
Buffer overflow.." is
displayed.
4 "Transfer failed
incompatible F/W" is
displayed while
transferring a appropriate
firmware.
CS9050, CS9150
Check item
5. Is IP address of printer
correct? (Follow the
procedures in 6.3 to
confirm the
information).
6. Can PC communicate
with other LAN
device(s) through the
network?
Firmware file size is too
large. Confirm that the
transferred firmware is a
correct one.
A MAIN board assembly
with the firmware of other
printer is equipped to the
printer. Confirm the DIP
SW setting on the board.
9-69
Action
Yes: Go to item (6).
No: Turn on the printer
using board manager
mode. If no string is
displayed on the LCD
panel, the Engine board
assembly is damaged or
the firmware may not be
installed (including black
out while installing
firmware).
Yes: Connect PC to other
device(s) with LAN cable
and type ping command to
confirm the connection is
linked.
No: PC may be damaged.
Short-period buzzer
sounds repeatedly and
LCD panel displays the
following messages while
LEDs for Roll Paper / Cut
Paper, Color /
Monochrome flashes at
the same time.
Transfer failed
Data format error
Press any key other than
Power button to stop the
buzzer sound.
Press any key other than
Power button again to set
the printer for firmware
installation status.
Install the firmware while
setting the DIP SW (SW3-
2) on the board to ON. Set
the SW to OFF after the
installation.
9 Troubleshooting
Reference
"4.3.3
Replacing
Main Board
Assembly"
p.4-26
"7.3.5
Firmware
Installation"
p.7-19
-
"7.3.5
Firmware
Installation"
p.7-19
"(1)
Setting DIP
SW on MAIN
board
assembly" p.7-
19
Rev.-01