Error Messages During File Transmission - MUTOH ValueJet 1304 Service Manual

VJ-1304 Maintenance Manual
9.2.4

Error Messages During File Transmission

This section describes the error messages displayed when sending backup parameters and firmware using
dedicated online software, as well as their recovery actions.
Table 9-6 Error Messages During File Transmission
No. Message
1 Transfer failed Firmware data
Data format format is
error inappropriate.
2 Transfer failed Cancel button
Aborted by the on PC has been
HOST pressed.
3 Transfer failed Communication
Data timeout time-out
occurred.
4 Transfer failed File checksum
Check-sum error.
error
5 Transfer failed Received
Wrong size wrong size
xxxxxxxx data.
6 Transfer failed Incompatible
Incompatible firmware.
F/W
7 Transfer failed ROM erase
Flash erase error.
error
8 Transfer failed ROM writing
Flash write error.
error
9 Transfer failed ROM
Flash compare comparing
error error.
10 Transfer failed FROM written
Unknown in unknown
Flash size method is
detected.
CS9050, CS9150
Event/ Check item
symptom
Check if transferred
firmware is an
appropriate file.
-
Check connection
between printer and PC.
-
Check if program file is
appropriate.
Check if program file is
appropriate.
Board may be defective. Replace main board.
Normally not detected.
FROM may be
defective.
9-25
9 Troubleshooting
Action
After confirming it,
install firmware again. Firmware
Installation"
p.7-19
Transfer firmware
again.
After resolving
problem, transfer
firmware again.
1. Transfer firmware
again.
2. If error message is
still displayed,
check if transferred
firmware is an
appropriate file.
After confirming it,
transfer data again.
After confirming it,
install firmware again. Firmware
Installation"
p.7-19
Replacing
Main Board
Assembly"
p.4-26
Reference
"7.3.5
"7.3.5
"4.3.3
Rev.-01