Print Acd / Ucd Group Parameters; Acd Group Parameters Printout - Vodavi Starplus Triad-S System Programming Manual

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Print ACD / UCD Group Parameters

ACD IQ Thrshold Wrapup Time Overflow Timer Call Factor
------------------------------------------------------------------------------------------
550 0
551 0
552 0
553 0
554 0
555 0
556 0
557 0
558 0
559 0
560 0
561 0
562 0
563 0
564 0
565 0
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Programming Steps
1. Press the ACD* or UCD GROUPS flexible button (FLASH 85,
Button #12). The following message displays:
P RIN T ACD G RO UP
P RE SS H OLD
2. To print data for the ACD* or UCD Group Parameters, press the HOLD
button. The following message displays:
P RIN TI NG ACD GR OU P
When the system finishes sending the requested information to the
printer, a confirmation tone is heard. * The ACD feature is available
with optional software.
Description
The Print ACD/UCD Group command dumps the entire database as a
permanent record which can serve as a hardcopy of the database. The
system baud rate must match that of the printer or receiving device. This
represents the ACD or UCD Group Parameters database printout.
4
4
4
4
4
4
4
4
4
4
4
4
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4
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4
Figure 12-12: ACD Group Parameters Printout
60 0
60 0
60 0
60 0
60 0
60 0
60 0
60 0
60 0
60 0
60 0
60 0
60 0
60 0
60 0
60 0
Database Printing
ACD Timers
-----------------
RING MIT OVER WRAP NAT NAR FRT
60 60 60 4
Announcement Table
---------------------------------
Table Type Index
1 # ###
2 # ###
3 # ###
4 # ###
5 # ###
6 # ###
7 # ###
8 # ###
ACD SMDR Repor ting
--------------------------------
CO ICM EVT I/O BAUD
N N N 1 9600
0 300 5
Time
###
###
###
###
###
###
###
###