Managing Document Files - Cisco CRS-1 - Carrier Routing System Router Administration Manual

Managing Document Files

Managing Document Files
Note
Field
Language
Folder
Codec
Create Language
Rename Language
Delete Language
Upload Zip Files
Name
Cisco Customer Response Solutions Administration Guide, Release 4.1(1)
7-6
Chapter 7
Documents might consist of .txt, .doc, .jsp, or .html files. Documents can also
include custom classes and Java Archive (JAR) files that allow you to customize
the performance of your CRS system.
Several system-level document files are loaded during Cisco CRS installation.
However, any file you create needs to be made available to the CRS Engine before
a CRS application can use them. This is done through the CRS cluster's
Repository datastore, where the document files are created, stored, and updated.
Support for High Availability, remote servers, and expansion servers is only
available in multiple-server deployments.
The CRS Server's local disk document files are synchronized with the central
repository during Cisco CRS Engine startup and during run-time when the
Repository datastore is modified. For more information about the Repository
datastore, see Chapter 12, "Managing the Cisco CRS
To access the Prompt Management page, select Application > Document
Management. The Prompt Management web page opens to display the following
fields.
Description
Location of the items listed in the Name column.
(Display only). The CODEC chosen during installation for this CRS server.
Displays a dialog box that lets you create a new language folder.
Displays a dialog box that lets you rename an existing language folder.
Displays a dialog box that lets you delete an existing language folder.
Displays a dialog box that lets you locate and upload a zip file.
Name of the document.
Managing Prompts, Grammars, Documents, and Custom Files
Datastores.".