Adding Application Triggers
Field
Idle Timeout (in ms)
Enabled
Step 4
Step 5
Adding HTTP Triggers from the HTTP Subsystem
Step 1
Cisco Customer Response Solutions Administration Guide, Release 4.1(1)
6-22
Description
Maximum amount of time (in milliseconds) that the system will wait to
invoke the application before rejecting a contact.
(Radio button) Accept Yes (the default).
If you disable the trigger, the user receives an error message when
Note
browsing to the defined trigger URL.
Click Add.
The Cisco Application Configuration web page appears, and the URL of the
HTTP trigger appears on the navigation bar.
Test the trigger by entering the URL you just configured in the address bar of your
browser.
For example,
http://www.appserver.acme.com:8080/hello
The browser should display "hello".
Related Topics
About CRS Applications, page 6-2
•
•
Adding a JTAPI Trigger, page 6-18
Adding an HTTP Trigger, page 6-20
•
•
Provisioning the JTAPI Subsystem, page 3-4
•
Configuring HTTP Triggers, page 5-9
To configure a HTTP trigger from the HTTP subsystem, complete the following
steps.
Procedure
From the CRS Administration menu bar, choose Subsystems > HTTP.
Chapter 6
Configuring Cisco Applications