Cisco CRS-1 - Carrier Routing System Router Administration Manual page 315

Chapter 11 Reporting on Real-Time CRS Data
Heading
Application ID
Called Number
Dialed Number
Calling Number
ANI
DNIS
CLID
Arrival Type
Last Redirected Number Number from which the last call diversion or transfer was invoked.
Original Called Number Originally called number.
Original Dialed Number Originally dialed number.
ANI Digits
CED
Accessing Detailed E-mail Contact Information
Row Heading Description
State Current state of the contact.
Inbound If True, this e-mail message was received by the CRS server; if False, this e-mail
was created by an application.
Note
Description
Unique identifier of the associated application.
Called number for this call leg from the perspective of the called party.
Dialed number for this call leg from the perspective of the calling party.
Calling number of the originator of this call.
Automatic number identification.
Dialed number identification service.
Caller ID.
Information on how the call contact arrived in the system.
Automatic Number Identification information indicator digit codes.
Entered digits that were gathered by the network before the call was
received.
Note Calls running Unified ICME applications are also reported here.
Use the Email Detailed Info web page to view all information related to the e-mail
contact.
To access the Email Detailed Info web page, right-click a specific e-mail contact
record on the Contacts web page; information for that specific record displays.
The table below describes the information provided on the Email Detailed Info
web page.
Inbound e-mails are not currently supported.
Cisco Customer Response Solutions Administration Guide, Release 4.1(1)
The Application Reporting User Interface
11-15