Cisco CRS-1 - Carrier Routing System Router Administration Manual page 136

Unified Gateway Auto-Configuration Details
Some of the configurations performed on the Unified CCX using the appropriate
web page in Cisco CRS Administration will be automatically configured on
Unified ICME via the Unified Gateway. The following table provides a list of
these configurations, the equivalent term used on Unified ICME for these
configurations, and the Configuration Manager tool that can be used on the
Unified ICME Admin Workstation to view these configurations.
Unified CCX Term
Application
CTI Port
Route Point (Trigger)
CSQ
Resource/Agent
Note These configurations and their attributes cannot be changed on Unified ICME if
auto-configuration is enabled on Unified ICME.
Cisco Customer Response Solutions Administration Guide, Release 4.1(1)
4-44
Chapter 4
Unified ICME Term
Service
Trunk
Routing Device
Skill Group
Agent
Provisioning Cisco Unified CCX
Unified ICME Configuration
Service Explorer
Peripheral Monitor
Peripheral Monitor
Skill Group Explorer
Agent Explorer