Provisioning The Mrcp Tts Subsystem; Provisioning Mrcp Tts Providers - Cisco CRS-1 - Carrier Routing System Router Administration Manual

Provisioning ASR and TTS in Cisco CRS
Field Name
Provider Name
Enabled Languages
Step 5

Provisioning the MRCP TTS Subsystem

Cisco Customer Response Solutions Administration Guide, Release 4.1(1)
3-28
Description
Select a MRCP Provider name from the drop-down list that contains
a list of all previously defined provider names.
Select the language(s) that you wish to configure for this group from
the list displayed.
The displayed languages represent the locales configured for all
MRCP ASR servers for the specified provider. If there are no MRCP
ASR servers configured, no languages are displayed. In this case, you
will need to update the group configuration once MRCP ASR servers
have been configured for the specified provider.
Click Add to apply changes.
Your changes appear in the MRCP ASR Groups list web page.
The MRCP TTS subsystem converts plain text (UNICODE) into spoken words in
order to provide a user with information or prompt a user to respond to an action.
For example, a company might use TTS to read back a customer's name, address,
and telephone number for verification before the company ships a requested
product to the customer's location. Or a customer might dial into a pre-designated
phone number, access a voice portal, and listen to the latest weather report or
stock quotes. TTS can also convert e-mail text to speech and play it back to the
customer over telephone.
To provision the MRCP TTS subsystem, you need to define the following:
MRCP TTS Providers—Information about the vendor of your TTS system.
•
MRCP TTS Servers—Information about the TTS server's name, port
•
location, and available languages.
MRCP TTS Default Genders—Information about the default gender setting
•
for the Locales specified during TTS Server provisioning.
This section contains the following topics:
• Provisioning MRCP TTS Providers, page 3-29
Chapter 3 Provisioning Telephony and Media