Chapter 7
Managing Prompts, Grammars, Documents, and Custom Files
Note
Specify the Custom Steps Startup Order
Step 1
Step 2
Step 3
Step 4
Step 5
Step 6
Note
Several processes need to be restarted on all nodes in the cluster after you make
changes to this configuration page (see
Configuration, page
13-6).
Use these Custom Steps Start Up Order pages to specify the order in which
custom steps or palettes will execute.
Procedure
From the CRS Administration menu bar, select System > Custom File
Configuration.
The Custom File Configuration web page opens.
On the navigation bar, click the List of Custom Steps hyperlink to access the
Custom Steps Startup Order area.
Optionally, click the Enter a New Pallette hyperlink and use the dialog box to
specify a pallette name.
Optionally, click the Enter a New Step hyperlink and use the dialog box to
specify a step name.
A new step is created under the palette.
Use the arrow keys to move items up and down on the Select the Order of startup
list.
Click Update when your selections are complete.
Several processes need to be restarted on all nodes in the cluster after you make
changes to this configuration page (see
Configuration, page
13-6).
Cisco Customer Response Solutions Administration Guide, Release 4.1(1)
Managing Custom Files
Custom Classes/Steps/Subsystems
Custom Classes/Steps/Subsystems
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