The Applications Menu
The Applications menu contains the following menu options:
Application Management—to add, configure, copy, delete, or refresh a
•
specific application. (see
page
14-2.)
•
Script Management—to add a new script and to view, refresh, upload, or
delete an existing script. (see
page
14-3.)
Prompt Management/Grammar Management/Document
•
Management—to display, modify, or delete existing prompts, grammars and
documents, and to add new prompts, grammars and documents. (see
Management, page
AAR Management—to upload AAR files to Cisco CRS. (see
•
Management, page
Cisco Customer Response Solutions Administration Guide, Release 4.1(1)
C H A P T E R
The Application Management Menu Option,
The Script Management Menu Option,
14-4.)
14-8.)
14
Prompt
AAR
14-1